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University Library

Enquiries and Suggestions

This form can be used by members of Durham University or visitors to the Library for general enquiries, suggestions or comments. If you are a member of Durham University, please include your Durham University email address. We aim to provide a response via email no later than the end of the next working day. For example, if you submit your request on a Friday, we will try to get back to you by 17:00 the following Monday.

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To assist us in answering your enquiry please try to be as specific as possible.

Here to help

In person: Our Help and Information desks are staffed by trained and experienced Library staff. We will try to help you to find the right source of information for your needs or refer you to specialist staff. 

Contact us: Visit our Contact us page for addresses, telephone numbers and emails for all Library sites. Get in touch via Facebook or Twitter or take a look at our FAQ Forum.

Other reference services

These collections of reference tools and enquiry services from other sources may be useful:

All that JAS - Provides links to lists of journal abbreviations
AskScott - A Virtual Reference Librarian, offering appropriate internet tools for any search
BT Directory Enquiries - Search for personal or business telephone and address details
i-tools - Covers a wide range of reference topics
Google - A comprehensive search engine
International White and Yellow Pages - Search for names, addresses, telephone and fax numbers worldwide.
Oxford Dictionary of National Biography - Biographies of people who have shaped all aspects of Britain's past - For rapid access to facts, or links to resources
UK Yellow Pages - Search or browse for local and national services, organisations, tradesmen and businesses