Student Complaints and Appeals

Student Complaints

The Student Complaints Procedure has been established to ensure complaints from students are undertaken in a fair and transparent manner.

The relevant complaints processes are, as follows:

• Complaints Procedure for Students
• Student Behaviour in Appeals and Complaints: A Code of Practice

Student Discipline

All registered students of the University agree to be subject to misconduct rules and disciplinary processes and, where misconduct is substantiated, be bound by the conclusions and any reasonable sanctions imposed General Regulation IV – Discipline)

Non-academic Misconduct Procedure
Academic Misconduct Procedure
Sexual Violence and Misconduct
Bullying Harrassment Policy and Procedure for Students
Notification of Misconduct to the Police and Internal Action: A Code of Practice
Student Alcohol Awareness and Use Policy
Controlled Drugs: A Code of Practice

Academic Appeal Regulations (General Regulation VII)

An Academic Appeal is a request from a Durham University student for formal review of an academic decision relating to their academic progress or award.