Access and facilities
Getting to the Oriental Museum
The Oriental Museum is situated just off South Road in Durham, not far from the Botanic Garden on Elvet Hill. For full information on travelling to the Oriental Museum, visit our Location and directions webpages.
The Oriental Museum is committed to being as accessible as possible for all visitors. A summary of our facilities is set out below and you can downlaod a range of resources from the right hand side of this page. These include a full access statement, a visual story and a map of the museum.
If you would like more information or help to plan your visit, please contact us on 0191 3354 5691 or firstname.lastname@example.org
Parking for people with disabilities
There are two dedicated parking places for those with disabilities adjacent to the museum entrance. There is no kerb between the parking area and the museum entrance.
Wheelchair/pushchair friendly entrance
The entrance to the museum is via a very shallow ramp from the museum carpark. A wheelchair is also available for loan in the museum.
Luggage and lockers
Visitors may leave their belongings in lockers which are provided (no deposit required). In the case of bad weather, you will be able to leave hats, coats and umbrellas with our front of house staff.
Accessible toilet and baby changing facilities
There is a unisex accessible toilet on the ground floor of the museum, close to reception. This WC also contains baby changing facilities and toilet aids for our younger visitors.
Guide and hearing dogs are welcome to accompany their owners around the museum. A water bowl can be provided.
Accessible format information
Large print guides are available for our permanent galleries. Large print and picture format menus are available for our cafe. You can also download a visual story of a typical visit to the museum from the right hand side of this page.
The Oriental Museum is committed to the Kids in Museums manifesto. We provide baby changing facilities and we are happy to warm bottles or baby food for visitors using the cafe. A high chair is available in our cafe. The cafe aims to offer a range of child-friendly healthy snacks.
In addition to lots of activities for children in the galleries we have a regular under-5s club and run a range of family friendly art and craft sessions all year round. Check our What's On section for more details.
We welcome visitors with autism. Most of our staff have received training in autism awareness. Our visual story may help you to plan your visit.
Lift access to all galleries
Two accessible lifts provide access to all levels of the museum. The controls are push button and at wheelchair height.
Seating of different types is available in all of our galleries and in the reception area. We also have ‘walk and rest’ stools available to use on every level in the museum.