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Oriental Museum
Lunar New Year 2023 celebration at the Oriental Museum, showing red lanterns with gold tassels

Access

The Oriental Museum is committed to being as accessible as possible for all visitors. 

 

Accessible parking

There are two designated disabled parking bays adjacent to the Museum entrance.  

 

Accessibility guide 

A full Accessibility Guide is available for Oriental Museum, featuring information on: 

  • Arrival information 
  • Accessible lifts 
  • Building layout  
  • Accessible toilets 

Assistance dogs are welcome in the museum and a water bowl is provided in the picnic area in front of the museum. 

A wheelchair is available to loan and walk and rest stools are available throughout the galleries for all visitors to use.  

View a gallery plan of the Oriental Museum before you arrive:

 

Autism and dementia friendly  

We welcome visitors with autism and those living with dementia.  

Many of our staff have received training in autism awareness and we have sensory bags available at the Visitor Services Desk. We host a regular series of autism-friendly craft activities during the school holidays. Check our What's On page for more information.  

Many staff have also received dementia awareness training and have become Dementia Friends.

Our visual stories may help you to plan your visit: 

 

Visually impaired and blind visitors

Light levels – high light levels cause damage to many fragile objects. For this reason, the lights in some areas of the museum are kept low. If you require additional assistance, please speak to a member of staff.  

Large print guides are available in all of our permanent galleries and for our special exhibitions.  You can also download these guides in advance. Magnifying glasses are available from the museum reception desk for visitors to use during their visit.   

Why not enjoy an audio description of our famous servant-girl statuette? She is one of 25 audio-described sculptures from around the UK created by Art UK.  

 

Access for D/deaf visitors

We are working to improve access for D/deaf visitors.

There is a portable hearing loop at the museum reception desk.

In some galleries, we use video displays, most of which have subtitles in English. Written transcripts of the videos are also available in the galleries. Currently, the videos are not available with British Sign Language interpretation.

Videos from our Silk Roads gallery, together with transcripts, are available online. If you have any further questions, please contact us.