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Durham University

University Library

Help and support for e-resources

I need help accessing a database

If you are having difficulty connecting to a database or it does not appear to be working please contact our e-resources team giving them as much detail as possible about the problems you are experiencing

I need help with searching a database

If you are having difficulty using some of our online resources, these tutorials should help you beome familar with their main features. Click on the title of the resource below to see its catalogue record. The link to the tutorial is located on this page, under the purple bar with the heading 'Electronic resource available'.

More subject-specific tutorials are available from the Information Skills Training section of your subject information page.

More information on using the tutorials.

Using the tutorials

These online tutorials will guide you step-by-step through some of the library's main databases. Each tutorial opens two new windows on your screen side by side. In some cases these windows are two separate pop-up windows, and are not displayed as a frameset. Please disable your pop-up blocker if it is currently activated.

On the left is the 'guide at the side' that provides introductions and instructions to tasks. The window on the right is the main window that contains a web page which may be a live resource or a page of text.

To work through a tutorial:

  • read the text in the guide window
  • carry out tasks in the main window
  • then return to the guide window to progress to the next step of the tutorial.
  • most tutorials have about ten steps to complete