The Library Survey 2015
During much of Michaelmas Term 2015, Durham University Library consulted Durham University students and staff by means of a sophisticated and rigorously tested, web-based survey instrument (LibQUAL+®), produced in tandem with the Association of Research Libraries.
The Library Survey 2015 was designed to enable systematic assessment and measurement of Durham University Library's service quality. The opinions of our customers really matter to us - the results of this survey feed into future policy and planning for the Library.
Following analysis of results and comments from the Library Survey, key findings and recommendations arising from the survey have been communicated to students and staff via a range of communication channels throughout 2016, as results help shape future developments across the University Library.
Mr Mike Wall
Deputy University Librarian
Bill Bryson Library