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Student Support and Wellbeing

At Ustinov College, we provide dedicated pastoral and welfare support to our postgraduate students. This provision is designed to ensure that you get the most from your time at Durham, receive help when in difficulty, and are supported in your personal development through your studies and beyond. Here examples of issues the student support team is available to see you about:

  • Academic concerns
  • Health concerns and what to do if you are ill
  • Social and relationship issues
  • Family support and help with childcare and schooling
  • Harassment and bullying
  • Sexual misconduct and violence

All of these issues (as well as anything else life throws at you!) have the potential to affect your studies, so it is important that you receive the appropriate support available to you. We are here to help you solve any problems you may be facing, and will be equally happy to see you for a chat when all is well!

How to contact the Student Support Team

Our Assistant Student Support Officer Dom Birch works at Sheraton Park. You can make an appointment with them by email or telephone, or just drop in during office hours:

09:00 - 17:00  (Monday – Wednesday AM)

Neville House, Ustinov College, Sheraton Park (DH1 4FL).


Telephone: 0191 334 7235

The student support email is always monitored during office hours. If Dom is out of the office, Sarah Rosen or Kelly Woodward can offer support or signposting – via email as above.

Click here for details if you need to contact College out of office hours.

University student
As an international student I love college life and the support system that Ustinov offers postgraduate students. I met wonderful people who provided help and support when I found myself in a difficult situation.

Enas Bubtana
PhD Archaeology