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Durham University

Counselling Service

Counselling & Mental Health Service

Introduction to the Counselling and Mental Health Service

Introduction to the Counselling and Mental Health Service

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A brief introduction to the services offered by the Durham University Counselling and Mental Health Service.

* Important notice *

While we are hybrid working, the quickest way to contact us is by email to: and we will respond promptly.

The Counselling & Mental Health Service is now working to a hybrid model and delivering sessions remotely and in person. We offer counselling, mental health and psyhological wellbeing advisory sessions via the Microsoft Teams App (in Apps Anywhere), or via Zoom/Skype or telephone. We are only able to call UK-based telephone numbers. To self-refer please email:

You can self-refer to the Service any time. You will be emailed a link to two online forms which we ask you to complete and return. After your forms have been confidentially triaged by our senior team, you will receive another link enabling you to book an appointment online, with an appropriate practitioner.

If you do book a session but need to cancel, it is really helpful if you let us know so that we can offer the slot to another person.

We are pleased to announce that the Counselling & Mental Health Service has partnered with Nilaari.

Nilaari is a Bristol-based charity with over 20 years’ experience in the Black, Asian and Minority Ethnic (BAME) community delivering social care support, talking therapies and training to adults and young people.

The partnership with the Counselling and Mental Health Service means that Durham students now have direct access to culturally-appropriate talking therapy for those struggling with stress, general anxiety and low self-esteem.

If you are looking for support from a counsellor with a specific background, you can self-refer directly to Nilaari by emailing: By providing your Durham email address and banner id number, you can request up to six free counselling sessions.

Contact us

Durham University Counselling & Mental Health Service

Palatine Centre
Stockton Road
Durham, DH1 3LE

Tel.: 0191 334 2200

The Counselling team is