Enrolment opens six weeks before the start of your programme. After your acceptance has been processed you will receive two email messages from email@example.com which provide:
- Your Computing and Information Services (CIS) username
- How to derive your CIS password and guidance on how to access the system
The messages are sent 24 hours apart and are sent to the email address you provided when you applied so it’s important to let us know of any changes to this information.
The emails are sent to the personal email address you provided when you applied, so it is important that you keep us up-to-date with any changes to this information by contacting the Student Records Team at firstname.lastname@example.org. You may also need to monitor your spam folders to see if the messages have arrived there.
After you have received both emails you will need to:
- Change your password, guidance on this is at Computing and Information Services : Self-Service Password Reset - Durham University
- Log into Banner Self-Service
- Choose the “Student Services” button at the top of the screen
- Choose Registration and Enrolment
- Enrol with the University
- Upload a photograph for your campus card
You will receive information from your department about registering for your programme and modules. It is important that you do not register for your programme and modules before you receive advice and guidance from your department.
Verify your identity with your college, collect your campus card and get online
You should aim to upload your photograph and complete enrolment two weeks before the start of your programme. Once you have arrived on campus your college will ask you to provide proof of your identity and hand out your campus card.
If you are unable to come to Durham for the first term due to travel restrictions or serious health concerns and plan to study online you will still need to have your identity verified. Your college will make arrangements with you to verify your identity at the start of term through an online Teams/Zoom meeting and keep your campus card until you are able to collect it.
Use your User Name and Password to connect to 'DU Student' - the dedicated WIFI network for students. Find out how to get connected. If you have any problems getting connected, your College Freshers Rep (FREP) will be able to help you, or you can book an appointment at one of our 'Get Online Surgeries.