Frequently asked questions
Each year we receive a large number of enquiries from applicants and parents regarding the college allocation process. We hope this information will help answer more of the frequent questions.
We appreciate there will be a number of disappointed applicants and parents of applicants every year who feel that the allocation process is unfair, does not work, has let them down or should be changed. We are happy to receive feedback on the process and always looking at ways it can be improved or developed so that it continues to operate in a fair, open and transparent manner. Durham University makes over 20,000 offers each year.
We advise that you read through all FAQs prior to submitting a new question. It is likely that we may have already answered any questions that you may have either within the FAQs or our webpages!
Please note: Colleges staff and the Accommodation and Allocations Office are unable to discuss individual applications with parents or interested third parties unless written permission has been received.
Accommodation and Allocations Office
Hawthorn First Floor
+44 (0) 191 334 1770 / 1774