We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Colleges and Student Experience Office

Colleges and Student Experience Office

The Colleges and Student Experience Office is the administrative centre of The Colleges with relation to Colleges strategy and planning. The Office provides administrative support to the PVC Colleges and Student Experience and the Deputy Heads of Colleges and coordinates the consistent and effective implementation of strategy across the sixteen Colleges of Durham University.

The key strategic themes for Colleges are,

  • Estates
  • Recruitment and Access
  • Research and Scholarly Activity
  • Student Experience


The Student Accommodation Code (UUK/GuildHE)

Durham University is signed up to the following code of management practices, approved by the government.

The Student Accommodation Code was developed in 2006 by UUK and GuildHE specifically for educational institutions and sets high standards in the student accommodation sector. The code aims to make sure you have a safe, good quality place to live whilst at university or college.

If you have any issues with your college accommodation or need to report something broken or not working, your first point of call should be your College who will seek to resolve matters as soon as possible.

Contents Insurance

Durham University has arranged contents insurance for students resident in student accommodation with Endsleigh, the No.1 student insurance provider. It is important for all students to check this cover, so please follow the steps below to ensure that the protection provided is fully understood.

The policy number is HH1288. Visit to check the policy details.

Visit the review cover link to:

✔Check what is covered.
✔ Check key exclusions and limitations.
✔ Check the policy excess.
✔ Check how to make a claim, extend and personalise cover.

It is important to find out exactly what is covered as it may be that the contents cover is not sufficient and requires extension it to protect all possessions both inside and outside of a room.

A copy of the insurance certificate can be found by clicking here.

Contact Details

The Colleges and Student Experience Office
Durham University
Mountjoy Centre, Science Site
Stockton Road