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Colleges and Student Experience Office

Colleges and Student Experience Office

The Colleges and Student Experience Office is the administrative centre of The Colleges with relation to Colleges strategy and planning. The Office provides administrative support to the PVC Colleges and Student Experience and the Deputy Heads of Colleges and coordinates the consistent and effective implementation of strategy across the sixteen Colleges of Durham University.

The key strategic themes for Colleges are,

  • Estates
  • Recruitment and Access
  • Research and Scholarly Activity
  • Student Experience


The Student Accommodation Code (UUK/GuildHE)

Durham University is signed up to the following code of management practices, approved by the government.

The Student Accommodation Code was developed in 2006 by UUK and GuildHE specifically for educational institutions and sets high standards in the student accommodation sector. The code aims to make sure you have a safe, good quality place to live whilst at university or college.

If you have any issues with your college accommodation or need to report something broken or not working, your first point of call should be your College who will seek to resolve matters as soon as possible.

Contents Insurance

Some insurance for contents inside your room has already been arranged with Endsleigh, the No. 1 student insurance provider.
Please follow the steps below to ensure you fully understand this cover and how to claim. You can also build your own policy to give you more flexibility and protect the things that matter to you.
Enter your policy number HH1288 at to check your policy details.
You'll be able to:
✔ Check what is covered
✔ Review key exclusions and limitations
✔ Check your policy excess
✔ Learn how to make a claim
✔ Extend and personalise your cover
Valuable items such as laptops, phones and other gadgets may not be protected in all instances under this policy. That's why it's important to check your cover and make sure it is sufficient for your needs.
To keep your gadgets protected, take a look at our great value student insurance today.

Contact Details

The Colleges and Student Experience Office
Durham University
Mountjoy Centre, Science Site
Stockton Road