Welfare and support
There are many different places you can go to for support and advice. Often the College Office can help, but you can also go to the GCR Welfare Officer or DSU Advice Centre. All students have the support of their College Mentor. There are also specialist support services available, for example for students with a disability, or in need of counselling.
Support in College
The College provides pastoral and welfare support to all its members. If you need to talk about an issue of finance, health, academic worries, relationships and welfare, or would just like some information, advice or support then please contact one of the student support team at Howlands Farm.
Any college member can see a member of the College Student Support team if they have something they wish to discuss, especailly academic issues. The College Student Support team is headed by the Vice Principal, Sarah Prescott. Hannah King and Rebecca Bouveng are Ustinov's Assistant Senior Tutors and are available to discuss any issues you may have, especially health and disability support. If you become a member of Ustinov College you can simply email Hannah or Rebecca to arrange a time.
The Student Support Officer, Brenda Ryder is available to see members during office hours regarding any issue, but especially finance problems. If you become a member of Ustinov College you can email or phone Brenda, or come into the office to make an appointment.
The Graduate Common Room has a student Welfare Officer who is available to help members.
- studentservicesbrochure.pub (last modified: 10 February 2010) - PUB file
All new students are allocated a College Mentor, most of whom are current or former members of staff at the University, so know the city and the University well. Mentors are there to help you settle into living and studying in Durham and help you make the most of your time here. Many of our mentors also have experience of living or working overseas, or of postgraduate study.
You can contact your mentor throughout your time here to arrange to meet them, and to let them know how you're getting on. Your mentor will also keep in contact with you, usually by email.