We welcome groups and offer discounts for parties of 10 or more. To ensure your visit runs as smoothly as possible and to obtain a group admission price, all group visits of 10 or more need to be booked in advance by calling +44 (0)191 334 2932 or emailing email@example.com
For school party group admission and booking information, please email firstname.lastname@example.org or telephone +44 (0)191 334 2993
Group Admission Prices
Concession – £3.50
Booking a group tour
To make a booking, please contact us in advance to check availability. You can also complete a Group Visit Booking Form and email this to email@example.com.
On arrival to Durham Castle the group leader should report to reception at Palace Green Library 10 minutes before the start of the tour.
Group bookings made for less than 25 people will be part of a public tour.
If your group consists of more than 30 people then we will divide the group and some members of your party may then be part of a public tour.
We require booking for groups of more than 10 people to be made up to 7 days in advance of the tour. Payment for group bookings can be made in person at Palace Green Library (paying by cash or credit/debit card), or over the phone (by credit/debit card). Please note that we do not accept American Express. Durham University does not accept payments by voucher or invoice and tickets are non-refundable unless Durham University cancels the tour.
We require groups to arrive at Palace Green Library reception 10 minutes before the start of the tour, if the group does not arrive for the specified tour time we are under no obligation to provide another tour or an alternative activity. If the group is more than 30 minutes late we reserve the right to cancel the tour and the group will still be charged.
The castle is a Grade 1 Listed Building, and as such there is limited disabled access or facilities within the castle.
Group Visits Booking Form
Using a Sat Nav to get to us?
For satelitte navigation systems, the Durham Castle postcode is DH1 3RW. Please note that you cannot park on Palace Green. The nearest public carpark is the Prince Bishops Shopping Centre, postcode DH1 3UJ.