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Durham University

St John's College

Welcome pack for new undergraduates

Congratulations and Welcome to St John's College!

We're really looking forward to welcoming you to St John's. This page is for new undergraduate students at St John's. Please download the Induction Checklist for new undergraduates 2020 below for more detailed information about what you need to do. The information here will be updated over the coming weeks as our teams progress with planning for your arrival, so please do check these webpages regularly. We look forward to meeting you in person – if you have any queries, just get in touch at


Your first week in Durham

International student activities begin first from Wednesday 23 September. After this, activities for both Home and international students take place from Sunday 27 September to Friday 2 October, with teaching commencing on Monday 5 October. To help you keep track of where you need to be, and what you need to do during your first busy days at university, we have created a day-by-day Personal Induction Planner. The timetable has been designed so College events don't clash with any of your academic departmental events, but offer you lots of opportunities to meet your fellow freshers, find your way around and settle into life here at St John's.

Enrol Online

Enrolment opens six weeks before the start of your programme. After your acceptance has been processed you will receive two email messages from which provide:
• Your Computing and Information Services (CIS) username
• How to derive your CIS password and guidance on how to access the system

The messages are sent 24 hours apart and are sent to the email address you provided when you applied so it’s important to let us know of any changes to this information.
The emails are sent to the personal email address you provided when you applied, so it is important that you keep us up-to-date with any changes to this information by contacting the Student Records Team at You may also need to monitor your spam folders to see if the messages have arrived there.
After you have received both emails you will need to:
• Change your password
• Log into Durham University Online (duo)
• Choose the “Banner Self Service” link in duo under “External Tools”
• Choose Registration and Enrolment
• Enrol with the University
• Upload a photograph for your campus card

You will receive information from your department about registering for your programme and modules. It is important that you do not register for your programme and modules before you receive advice and guidance from your department.

Verify your identity with your college, collect your campus card and get online

You should aim to upload your photograph and complete enrolment two weeks before the start of your programme. Once you have arrived on campus your college will ask you to provide proof of your identity and hand out your campus card.

If you are unable to come to Durham for the first term due to travel restrictions or serious health concerns and plan to study online you will still need to have your identity verified. Your college will make arrangements with you to verify your identity at the start of term through an online Teams/Zoom meeting and keep your campus card until you are able to collect it.

Use your User Name and Password to connect to 'DU Student' - the dedicated WIFI network for students. Find out how to get connected. If you have any problems getting connected, your College Freshers’ Rep (FREP) will be able to help you, or you can book an appointment at one of our 'Get Online Surgeries.


Contact us

Senior Tutor's Office

St John's College 
3 South Bailey 

Office hours: 9:0012:30, 13:3016:30

T: 0191 334 3881

Student support and wellbeing: 


College enquiries, admissions and accommodation:

All new students are expected to take the online course before arrival: Consent Matters: Boundaries, Respect, and Positive Intervention.

St John's College, Durham is a recognised College of Durham University and incorporates Cranmer Hall. Charity No. 1141701 Limited Company No. 113496 (England and Wales) VAT No. 334 6364 57.