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Durham University

Counselling Service

Staff Support and Training

Mental Health Training for Staff

The Mental Health Training modules can be found on DUO in the 'My Organisations and On-line Training' section on the left-hand side column at the bottom of the homepage. This online training is divided into four modules one of which is called Staff Support Modules, which offers information and guidance specifically for line managers, supporting colleagues with mental health concerns. The Core Modules also found under the mental health training are useful for everyone, dealing with student or staff mental health concerns.

Employee Assistance Programme

Durham University is committed to promoting the positive mental wellbeing of all employees, and in support of this the university has recently launched the Employee Assistance Programme (EAP).

An EAP is a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.

Our Counselling Service is accredited by the British Association of Counselling and Psychotherapy (BACP) and all counsellors work in strict accordance with the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy.

Private Counselling

You may wish to access some private support. We can provide information on how to find a private counsellor or psychotherapist.

Information & Support on Personal and Workplace Issues

The Education Support Partnership (formerly Recourse) is a national charity offering advice and support to all adults in further and higher education and to their families.

Bullying & Harassment

If you are experiencing bullying or harassment by a student, colleague or manager, please follow this link for information and where you can obtain a list of contacts available throughout the University: https://www.dur.ac.uk/diversity.equality/contact/


Concerned about a Student?

Concerned about yourself or a colleague?


Contact us

Durham University Counselling Service

Palatine Centre
Stockton Road
Durham, DH1 3LE

Tel.: 0191 334 2200

The Counselling Service is


Our Counselling Service is accredited by the British Association of Counselling and Psychotherapy (BACP) and all counsellors work in strict accordance with the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy.