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Durham University

Counselling Service

Crisis

If you feel at risk, or in urgent need of emotional support, you can call our 24-hour NHS crisis service on 0800 0516 171.

You can also call your out-of-hours GP or NHS 111. Your GP can provide urgent medical/psychiatric attention or referral and has overall responsibility for your physical and mental healthcare.

If the situation is life-threatening, go to the Accident & Emergency department at your nearest hospital which is open 24 hours every day.

If you are having frequent mental health crises, it may be helpful to refer yourself to the Counselling & Mental Health Service to discuss your management of your condition and how to seek support and treatment. Talking therapy may be helpful when the immediate crisis is over and there is space to reflect.

The Samaritans offer a 24/7 listening service for anyone experiencing a mental health crisis or needing to talk. It is anonymous and non-judgmental and available on 116 123 (Freephone).


Contact us

Durham University Counselling & Mental Health Service

Palatine Centre
Stockton Road
Durham, DH1 3LE

Tel.: 0191 334 2200