New Students' Information 2014/15
All home undergraduates are expected to arrive on 28 September 2014. All home postgraduates should arrive on 25 September 2014. International students (both undergraduate and postgraduate) should arrive on 24 or 25 September 2014 when a 'Meet and Greet' service will be operated by the International Office.
The document below contains lots of information that you need to know before you come to Durham. Please read this carefully.
- Information for New Students 2014-15 (last modified: 6 August 2014)
The Student Enrolment System opens eight weeks before the start of your programme. You will receive two emails (24 hours apart - please check the account you supplied at the point of application) with your username and password for accessing University IT. The emails are sent out after your acceptance of your place at Durham has been processed. You will use these throughout your studies, but the first thing you should do is complete your online enrolment. This secure area is accessed by logging into Durham University Online (DUO), the University's networked learning environment. You can access DUO via https://duo.dur.ac.uk - click on the "Banner Self Service" link once you have logged in successfully. You complete online enrolment by confirming or updating your personal details and agreeing to the University's rules and regulations.
It is important that during the online enrolment you enter an emergency contact. This should be the same contact that you enter on your College Undergraduate Information Form.
Completing Enrolment will give you access to your personal @durham.ac.uk email address and access to view information from your department and college in DUO. It is important to check this email address regularly as this will be a main form of contact once you are enrolled.
If you enrol early enough, you will also have the opportunity to upload a photograph for your campus card (student ID card) which means you won't have to queue for a card upon arrival.
The Student Enrolment System also provides the opportunity to upload a photograph for your Campus Card. If you do this your campus card can be made ready to collect in College on the day you arrive (and avoids queues to obtain one!).
It is also advisable to begin the module registration process (see departmental pages) by provisionally selecting your optional modules before you arrive.
Verification of identity
Before you can your collect your Campus Card in Durham, you will be required to provide proof of your identity. We only accept the following photographic identification as proof of identity: current passport, current driving licence or current European identity card. If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate. Photocopies are not accepted.
Passport & Visa Verification
For overseas students that require a visa to study in the UK, every year the University is required to obtain a photocopy of your visa or Biometric Residence Permit (BRP) (if you have one) and passport. To do this, the Student Immigration Office has organised a number of Passport & Visa verification events which you must attend. See here for details:
- Passport/Visa Check Timetable 2014/15 (last modified: 1 September 2014)
College Induction Events Timetable
Please refer to the College Welcome page for details of events during Induction Week in College
Residence Agreement (Undergraduates)
Before you can be given a key for your room in College you must have submitted a Residence Agreement.
The Residence Agreement is submitted via the Applicant Enquiry Service (AES) at Durham University. After 1st September you will be able to log into AES and select Accommodation Agreement if you have returned your AS12. If for any reason you cannot access the Accommodation Agreement online, please complete and return a paper copy of the form below by 15 September 2014. Please follow the steps to accept your accommodation and complete the Direct Debit agreement. Further details of paying residence and tuition fees by direct debit can be found here:
It is important that you sign on-line to make your arrival at Durham University as easy as possible. Please note the standard let provides accommodation outside of term time but does not include residence during the Christmas closedown period, full details can be found on the College website.
Room Sharing Before Christmas
The number of Freshers stating a preference to share a room before Christmas often far exceeds the number of shared rooms available.
Freshers who will be sharing a room in the 1st term will be sent an email from Mrs Anne Allen, the Admissions Secretary by 23 September 2014. The email will include contact details of the person with whom they will be sharing a room. You will not receive an email if you have been allocated a single room for the 1st term. All students will be given their room number on arrival when they collect their room key from the Porters Lodge.
- Accommodation Licence Agreement 2014-15 (last modified: 8 August 2014)
Basic contents insurance cover for items in your room is included as standard for student residents in all University accommodation. This student room insurance provided covers some of the items in your room for theft, fire and flood risk. This insurance is currently provided by Endsleigh Insurance.
If you would like to see information on what is covered by the current contents insurance service, plus details of optional additional/top up covers, please see the insurance certificate/document or visit www.endsleigh.co.uk/reviewcover
Information on paying your tuition fees is included in your Welcome Pack. Please make sure you open a bank account at least 3 weeks before arriving at University to avoid any delays with Student Finance, Direct Debits etc.
More information about living costs in College can be found here.
- Finance Information 2014 (last modified: 7 August 2014)
Students who are eligible for a Durham Grant and are living in college will see a reduction on their residence invoice for the value of the award. For further information please see
As with all establishments and communities we have a set of regulations that all members of the College should follow. These are important not only for your health and safety but also to maintain respect, courtesy and tolerance amongst the College community and with the local resident community. Please read them carefully.
Note: Kettles are provided in the pantries please do not bring your own as they are not allowed in rooms.
Student Parking Policy 2014/15
Students will not be entitled to apply for a permit to park on University premises unless they have an exceptional medical need and are in possession of a blue badge; they live in University premises and have academic commitments requiring them to travel to locations not easily accessible by public transport (e.g. some PGCE students); or they have other exceptional circumstances. Students who represent the University in elite sports may also apply and each application will be looked at individually.
Students who believe they fall into one of these categories must apply first to their College; however, there is no guarantee that a permit will be granted (unless in possession of a blue badge). For those students applying under elite sport, applications should be made direct to Maiden Castle, via the Facilities Manager, Experience Durham.
Students who park vehicles anywhere on the University estate without relevant permission will be in breach of the University Parking Policy for Motor Vehicles and action may be taken accordingly.
Postgraduate students living on the Dryburn Site will be able to apply for a car parking permit to park at that site only.
If you have any queries about the information here or any other aspect of coming to Durham please do not hesitate to contact us at firstname.lastname@example.org or telephone 0191 3347057.