We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Trevelyan College

New Students' Information 2015/16

All home undergraduates are expected to arrive on 2 October 2016. All home postgraduates should arrive on 1 October 2015. International students (both undergraduate and postgraduate) should arrive on 28 or 29 September 2016 when a 'Meet and Greet' service will be operated by the International Office.


The document below contains lots of information that you need to know before you come to Durham. Please read this carefully.


Student Registration

There are three parts to the registration process:

  • Enrolment
  • Module Registration
  • Verification of Identity.


The Student Enrolment System opens eight weeks before the start of your programme. After your acceptance has been processed, you will receive two emails from,(24 hours apart - please check the account you supplied at the point of application). The first will contain your username and the second, how to derive your password for accessing University IT. You will use these throughout your studies but the first thing you should do is complete enrolment. After you have received both emails you will need to:

  • Change your password
  • Log intoDurham University Online (DUO), the University's networked learning environment. You can access DUO via
  • Choose the "Banner Self Service" link under "External Tools"
  • Complete online enrolment by confirming or updating your personal details and agreeing to the University's rules and regulations.

Completing Enrolment will give you access to your personal email address and access to view information from your department and college in DUO. It is important to check this email address regularly as this will be a main form of contact once you are enrolled.

You should complete enrolment and upload a photograph for your campus card by Friday 16th September 2016.

Module Registration

You can also begin the module registration process (see departmental pages and information sent by your departments) by provisionally selecting your optional modules before you arrive. Module choices need to be made by 5pm on Tuesday of Induction Week, 4th October 2016.

Verification of identity

Before you are fully registered, you will be required to provide proof of your identity. We only accept the following photographic identification as proof of identity: current passport, current driving licence or current European identity card. If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate. Photocopies are not accepted.Once your identity has been verified you can then collect your campus card providing you have uploaded a photograph before the deadline above.

For further assistance please contact the College, Department or see the guidance notes at For technical problems please contact

College Induction Events Timetable

Please refer to the College Welcome page for details of events during Induction Week in College

Residence Agreement (Undergraduates)

Before you can be given a key for your room in College you must have submitted a Residence Agreement.

The Residence Agreement is submitted via the Applicant Enquiry Service (AES) at Durham University. After 1st September you will be able to log into AES and select Accommodation Agreement if you have returned your AS12. If for any reason you cannot access the Accommodation Agreement online, please complete and return a paper copy of the form below by 18 September 2015. Please follow the steps to accept your accommodation and complete the Direct Debit agreement. Further details of paying residence and tuition fees by direct debit can be found here:

It is important that you sign on-line to make your arrival at Durham University as easy as possible. Please note the standard let also provides accommodation only outside of term time.

Room Sharing Before Christmas

The number of Freshers stating a preference to share a room before Christmas often far exceeds the number of shared rooms available.

Freshers who will be sharing a room in the 1st term will be sent an email from Mrs Anne Allen, the Admissions Secretary by 30 September 2016. The email will include contact details of the person with whom they will be sharing a room. You will not receive an email if you have been allocated a single room for the 1st term. All students will be given their room number on arrival when they collect their room key from the Porters Lodge.

Residence Agreement 2015-16

Contents Insurance Cover

Durham University have arranged contents insurance cover from Endsleigh Insurance Services Ltd. for students who reside in College accommodation.

Enter in your policy number HH1288 at to check your policy details.

Visit the review cover link to:

• Check what is covered.

• Check key exclusions and limitations.

• Check your policy excess.

• Check how to make a claim, extend and personalise your cover.

It is important to find out exactly what the basic level of cover is as you may find that this is not sufficient for your individual circumstances and you need to extend it to protect all of your possessions both in and outside of your room.


Information on paying your tuition fees is included in your Welcome Pack. Please make sure you open a bank account at least 3 weeks before arriving at University to avoid any delays with Student Finance, Direct Debits etc.

More information about living costs in College can be found here.


Students who are eligible for a Durham Grant and are living in college will see a reduction on their residence invoice for the value of the award. For further information please see

College Regulations

As with all establishments and communities we have a set of regulations that all members of the College should follow. These are important not only for your health and safety but also to maintain respect, courtesy and tolerance amongst the College community and with the local resident community. Please read them carefully.


Note: Kettles are provided in the pantries please do not bring your own as they are not allowed in rooms.

Student Parking Policy 2016/17

Students will only be entitled to apply for a permit to park on University premises if they:

• have an exceptional medical need and are in possession of a blue badge;

• live in University premises and have academic commitments requiring them to travel to locations not easily accessible by public transport (e.g. some PGCE students);

• have other exceptional circumstances;

• represent the University in elite sports, in which case they will be eligible to apply for a permit for Maiden Castle/Queen’s only.

Students who fall into these categories, must apply first to their College except for those applying under elite sport, which should be made directly to the Facilities Manager, Experience Durham at Maiden Castle. Please note however, there is no guarantee that a permit will be granted (unless you are in possession of a blue badge). Postgraduate students living in Keenan or Brackenbury House, will be able to apply for a car parking permit to park at the respective sites only.

Students who park vehicles anywhere on the University estate without permission or without a valid parking permit for a particular car park/location, will be found to be in breach of the University’s Parking Policy (Section A of the Parking Policy 18th April 2016) and may be subject to a Parking Charge Notice. Breach of the Policy may also result in proceedings under General Regulation IV – Discipline particularly where there are repeated offences. A copy of the University Parking Policy can be found at

Contacting Us

If you have any queries about the information here or any other aspect of coming to Durham please do not hesitate to contact us at or telephone 0191 3347057.