We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Trevelyan College

New Students' Information 2013/14

All home undergraduates are expected to arrive on 29 September 2013. All home postgraduates should arrive on 26 September 2013. International students (both undergraduate and postgraduate) should arrive on 25 or 26 September 2013 when a 'Meet and Greet' service will be operated by the International Office.


The document below contains lots of information that you need to know before you come to Durham. Please read this carefully.

Enrol Online

The Student Enrolment System opens eight weeks before the start of your programme. You will receive two emails (24 hours apart - please check the account you supplied at the point of application) with your username and password for accessing University IT. The emails are sent out after your acceptance of your place at Durham has been processed. You will use these throughout your studies, but the first thing you should do is complete your online enrolment. This secure area is accessed by logging into Durham University Online (DUO), the University's networked learning environment. You can access DUO via - click on the "Banner Self Service" link once you have logged in successfully. You complete online enrolment by confirming or updating your personal details and agreeing to the University's rules and regulations.

Completing Enrolment will give you access to your personal email address and access to view information from your department and college in DUO.

If you enrol early enough, you will also have the opportunity to upload a photograph for your campus card (student ID card) which means you won't have to queue for a card upon arrival.

Campus Card

The Student Enrolment System also provides the opportunity to upload a photograph for your Campus Card. If you do this your campus card can be made ready to collect in College on the day you arrive (and avoids queues to obtain one!).

It is also advisable to begin the module registration process (see departmental pages) by provisionally selecting your optional modules before you arrive.

Verification of identity

Before you can your collect your Campus Card in Durham, you will be required to provide proof of your identity. We only accept the following photographic identification as proof of identity: current passport, current driving licence or current European identity card. If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate. Photocopies are not accepted.

College Induction Events Timetable

Please refer to the College Welcome page for details of events during Induction Week in College

Residence Agreement (Undergraduates)

Before you can be given a key for your room in College you must have submitted a Residence Agreement.

The Residence Agreement is submitted via the Applicant Enquiry Service (AES) at Durham University. After 11th September you will be able to log into AES and select Accommodation Agreement. If for any reason you cannot access the Accommodation Agreement online, please complete and return a paper copy of the form below by 16 September 2013. Please follow the steps to accept your accommodation and complete the Direct Debit agreement. Further details of paying residence and tuition fees by direct debit can be found here:

It is important that you sign on-line to make your arrival at Durham University as easy as possible. Please note the standard let provides accommodation outside of term time but does not include residence during the Christmas closedown period, full details can be found on the College website.

Room Sharing Before Christmas

The number of Freshers stating a preference to share a room before Christmas often far exceeds the number of shared rooms available.

Freshers who will be sharing a room in the 1st term will be sent an email from Mrs Anne Allen, the Admissions Secretary by 24 September 2013. The email will include contact details of the person with whom they will be sharing a room. You will not receive an email if you have been allocated a single room for the 1st term. All students will be given their room number on arrival when they collect their room key from the Porters Lodge.

Basic contents insurance cover for items in your room is included as standard for student residents in all University accommodation. This student room insurance provided covers some of the items in your room for theft, fire and flood risk. This insurance is currently provided by Endsleigh Insurance.

If you would like to see information on what is covered by the current contents insurance service, plus details of optional additional/top up covers, please click on the links below.


Information on paying your tuition fees is included in your Welcome Pack. Please make sure you open a bank account at least 3 weeks before arriving at University to avoid any delays with Student Finance, Direct Debits etc.

More information about living costs in College can be found here.

Students who are eligible for a Durham Grant and are living in college will see a reduction on their residence invoice for the value of the award. For further information please see

College Regulations

As with all establishments and communities we have a set of regulations that all members of the College should follow. These are important not only for your health and safety but also to maintain respect, courtesy and tolerance amongst the College community and with the local resident community. Please read them carefully.

Note: Kettles are provided in the pantries please do not bring your own as they are not allowed in rooms.

Residential Licensing of Motor Vehicles

Every student of the University who lives within the designated area of Durham City (5 miles radius of the Cathedral) and who keeps or causes to be kept for his/her use, any motor vehicle must obtain a University Motor Licence issued on the authority of the PVC and Deputy Warden on the written recommendation of their Head of College or a duly appointed deputy, before bringing the car to Durham. It is important to note that Students will not normally be eligible for the granting of a licence except in cases of exceptional individual special needs such as medical need or need related to academic work.

Parking on University Premises

From 1 October 2012, students will not be entitled to apply for a permit to park on University premises unless they have an exceptional medical need and are in possession of a blue badge or need to use a motor vehicle as part of their academic course requirement (e.g. some PGCE students). Students who fall into these categories, must apply first to their College; however, there is no guarantee that a permit will be granted (unless you are in possession of a blue badge). Students who park vehicles anywhere on the University estate without relevant permissions will be found to be in breach of parking regulations, and action may be taken accordingly. This may include having the vehicle towed away at the owner's expense.

Contacting Us

If you have any queries about the information here or any other aspect of coming to Durham please do not hesitate to contact us at or telephone 0191 3347057.