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Durham University

Equality, Diversity and Inclusion

How to Report a Hate Crime

If an individual (or their property/belongings) has been attacked either physically or verbally because of race, religion, sexual orientation, gender identity, age, or disability, this could be a hate crime.

Hate crimes can be against you or your property/belongings and may be because of a perceived characteristic or incorrect assumption about you, for example subjecting someone to verbal abuse about being gay when that person is not gay.

A victim does not have to be a member of the group at which the hostility is targeted. In fact, anyone could be a victim of a hate crime.

The Equality and Human Rights Commission have produced this short film with spoken word artist George the Poet where he explores the different elements of hate crime and why it is critical for us all to challenge intolerance and report incidents of hate crime. Further information about this piece can be found here.

(The copyright for the below material is owned by, or licensed to the EHRC.)

George the Poet on hate crime

George the Poet on hate crime

Views: 17322

In this thought-provoking poem George explores the subject of hate crime before calling on all of us to come together to challenge intolerance wherever we see it and to report incidents of hate.

Report the incident; no incident is too small or insignificant. You can report a hate crime even if it wasn’t directed towards you.

In an emergency, always contact the police – phone 999. If it is not an emergency situation (often where there is no immediate or ongoing threat or danger) you can call 101 or attend Durham Police Station which is at New Elvet.

Durham Constabularly have a web page devoted to Hate Crime and can be accessed here

You can also go to the Durham Citizens Advice; they act as a Third Party Reporting Centre and can work with other local organisations to make sure you get all the help you need.

You can report online at

The University has many support pathways available to students and staff that have experienced a hate incident.

Students should seek support from college tutors or welfare officers, staff in their academic department, the University’s Counselling Service or the Students’ Union.

Staff should speak to their line-manager, their HR Business Partner or Advisor, a member of the EDI Team or a member of the Harassment Network. Support which is available will be discussed including access to Occupational Health and Counselling, as well as practical support and advice on reporting and dealing with hate crime.

The Hate Crime Advocacy Service (HCAS) works directly with victims and witnesses of hate crimes and incidents to support them through the process of prosecution. It can also offer help to deal with the crime to which they have been subjected.

Victims or witnesses of a hate crime can obtain free, confidential support by email or call 01325 267359


Rachel Archbold, Head of EDI, 01913346761

Mark Callaghan, EDI Policy Officer, 01913346763

Christine Stretesky, EDI Policy Officer, 01913346762

Melanie Earnshaw, EDI Policy Support Advisor, 019133 46760

Louise Herron, EDI Co-ordinator, 019133 46522;

Michelle Taylor, EDI Trainer, 01913346494;

Emergency University Numbers

(Durham) 0191 3343333

(Queens) 01913340080