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Durham University

Durham Energy Institute

News

Social stats give insight into customer flexibility

(22 April 2014)

Professor Harriet Bulkeley discusses how the data emerging from the CLNR smart grid project is providing insights into customer flexibility.

Durham University and National Energy Action have conducted more than 1,250 residential and 150 SME online customer surveys and around 250 indepth, in-home interviews, to produce one of the largest studies of consumer energy practices ever recorded.

The surveys have highlighted that for many people, knowing more about their energy use through smart meters is a key tool in managing their household budget and having a greater sense of control.

Read the full article by Professor Harriet Bulkeley in the latest edition of the CLNR newlsetter.