Uploading Your Documents (UG and PGCE Teacher Training Applicants)
Throughout your application to Durham you may need to send us additional documents to support your application. This includes sharing evidence of your results, but also sending additional documents we’ve asked you to complete.
Before uploading any documents please read the guidance below about what we will accept for each document category.
If you need any additional information, please Ask Us.
Types of documents we accept:
We only need to see transcripts or certificates that are relevant to the entry requirements of the course. Any additional certificates, such as sports awards, will not be considered.
These must clearly display your name, institution, qualification and grade(s).
If your official transcript is in any language other than English, you must submit:
the original official transcript, and
a translation of the transcript into English which is either:
Issued and stamped by the institution that issued your transcript, or
Translated by a professional translator and visibly certified –i.e.signed and stamped – by the professional translator or an authorised notary.
Any non-English transcripts you upload to your application without a translation may not be considered.
English Language Evidence (Offer Holders: Non-native English speakers)
If you are a non-native speaker of English, you will need to provide evidence of your proficiency should you receive an offer from us. Information about the language tests we accept can be found here.
Passport Scan (Offer Holders: if you need a Student Visa)
If you need a Student Visa to study in the UK, we need your passport number to issue you a CAS. If you were unable to provide this on your UCAS application or have recently renewed your passport, please upload a scanned copy of your picture page.
Substitute Personal Statement (Optional)
If you are applying for a different subject at Durham to your other UCAS choices, we accept a ‘substitute personal statement’. If we’re unable to offer you your original course, we may also ask you to provide a ‘substitute personal statement’. We do not accept these for any other reason and most of our applicants don’t need to provide one.
Under 18 Form (If stated in your offer)
If your offer states you need to provide an Under 18 form, please upload a copy signed by your legal guardian/parent.
Fee Status Assessment Documents (Optional, if you appeal your fee status)
If you have asked for a fee status appeal, we may have asked you to complete a ‘Fee Status Assessment Form’ and relevant evidence.
Please email this to email@example.com
Mitigating circumstances (Optional, conditional offer holders only)
If you have experienced unexpected circumstances which have adversely affected your current studies,and you couldn’t report these to your examination board(s) by the required deadlines, you may wish to submit a Mitigating Circumstances form plus relevant evidence.
Read our guidance on Mitigating Circumstances before completing the form.
Submitting Your Documents
With the exception of the Fee Status Assessment Form, all the documents should be sent to us using our Document Upload Portal.
Applicants and Agents (UCAS & UTT): Using our Document Upload Portal
To use our Document Upload Portal, you’ll need the following information to log in:
- UCAS Personal ID
- Family/Last name
- Date of Birth
- Durham course code
We don’t require physical or electronic copies of your documents to be sent by email or post.
Having trouble uploading your documents?
If you use Internet Explorer 11 and find you’re unable to upload your documents then please try a different search engine, such as the latest versions of Safari, Firefox and Chrome as well as Internet Explorer 10.
Applicant and Agents (Common App): By Email
Please email your documents to firstname.lastname@example.org and include the following information in your email:
Family last name
Date of Birth
This email address must only be used for submitting documents. If you have any other questions for us about your application, please Ask Us.
Teachers and/or Education Providers: By Email
As a third party we know you’re unable to upload documents on behalf of applicants as outlined by the General Data Protection Regulations (GDPR). However, we know there are circumstances when you need to do so with the applicant's permission. These might include:
To send us predicted grades missed from the original application
To update predicted grades
To send a reference if an incorrect one was included in the original application
To provide evidence in support of an applicant’s Mitigating Circumstances Form
We’re only able to consider changes to predicted grades and the reference prior to an admissions decision being made and won’t subsequently reconsider an application.
To send us supporting documents:
- You must be the applicants' Referee, School Counselor, Head of Sixth Form, or a member of the School/College leadership team.
Use an official education provider email account where possible.
Email us at email@example.com
Include the applicant’s: UCAS Personal ID, First name, Family/Last name, Durham course code
This email address must only be used for submitting documents. If you have any other questions for us about an application or admissions at Durham, please Ask Us.
Privacy Notice - Student Applicants/Potential Student Applicants
Recruitment and Admissions perform a pivotal role in student admissions. In order to manage applications, Recruitment and Admissions process personal data. Please read the privacy information below – Part 1 comprises Durham University’s Generic Privacy Notice and Part 2 comprises privacy information specific to the activities of Recruitment & Admissions.
PART 1 – GENERIC PRIVACY NOTICE
Durham University’s responsibilities under data protection legislation include the duty to ensure that we provide individuals with information about how we process personal data. We do this in a number of ways, one of which is the publication of privacy notices. Our privacy notices comprise two parts – a generic part and a part tailored to the specific processing activity being undertaken.
The Data Controller is Durham University. If you would like more information about how the University uses your personal data, please see the University’s Information Governance webpages or contact:
Information Governance Unit Telephone: (0191 33) 46246 or 46103 E-mail: firstname.lastname@example.org
The Data Protection Officer is responsible for advising the University on compliance with Data Protection legislation and monitoring its performance against it. If you have any concerns regarding the way in which the University is processing your personal data, please contact the Data Protection Officer:
Jennifer Sewel University Secretary Telephone: (0191 33) 46144 E-mail: email@example.com
The University keeps personal data for as long as it is needed for the purpose for which it was originally collected. Most of these time periods are set out in the University Records Retention Schedule.
Your rights in relation to your personal data
You have the right to be provided with information about how and why we process your personal data. Where you have the choice to determine how your personal data will be used, we will ask you for consent. Where you do not have a choice (for example, where we have a legal obligation to process the personal data), we will provide you with a privacy notice. A privacy notice is a verbal or written statement that explains how we use personal data.
Whenever you give your consent for the processing of your personal data, you receive the right to withdraw that consent at any time. Where withdrawal of consent will have an impact on the services we are able to provide, this will be explained to you, so that you can determine whether it is the right decision for you.
You have the right to be told whether we are processing your personal data and, if so, to be given a copy of it. This is known as the right of subject access. You can find out more about this right on the University’s Subject Access Requests web page.
If you believe that personal data we hold about you is inaccurate, please contact us and we will investigate. You can also request that we complete any incomplete data.
Once we have determined what we are going to do, we will contact you to let you know.
You can ask us to erase your personal data in any of the following circumstances:
We no longer need the personal data for the purpose it was originally collected
You withdraw your consent and there is no other legal basis for the processing
You object to the processing and there are no overriding legitimate grounds for the processing
The personal data has been unlawfully processed
The personal data has to be erased for compliance with a legal obligation
The personal data has been collected in relation to the offer of information society services (information society services are online services such as banking or social media sites).
Once we have determined whether we will erase the personal data, we will contact you to let you know. Please note deleting some or all of your data may mean that we are unable to process your application for the purposes of admission to the University and in such circumstances, your application will be cancelled/withdrawn. We will notify you in advance if this applies.
Applicants applying through UCAS should also contact UCAS directly if they wish to remove data from their record which they submitted via the UCAS application. Details of how to contact UCAS are provided on their website at www.ucas.com.
You can ask us to restrict the processing of your personal data in the following circumstances:
You believe that the data is inaccurate and you want us to restrict processing until we determine whether it is indeed inaccurate
The processing is unlawful and you want us to restrict processing rather than erase it
We no longer need the data for the purpose we originally collected it but you need it in order to establish, exercise or defend a legal claim and
You have objected to the processing and you want us to restrict processing until we determine whether our legitimate interests in processing the data override your objection.
Once we have determined how we propose to restrict processing of the data, we will contact you to discuss and, where possible, agree this with you.
If you are unsatisfied with the way in which we process your personal data, we ask that you let us know so that we can try and put things right. If we are not able to resolve issues to your satisfaction, you can refer the matter to the Information Commissioner’s Office (ICO). The ICO can be contacted at:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: Information Commissioner’s Office
PART 2 – PRIVACY NOTICE FOR THE RECRUITMENT & ADMISSIONS OFFICE
This section of the Privacy Notice provides you with the privacy information that you need to know before you provide personal data to Recruitment and Admissions for the particular purpose(s) stated below.
We will collect personal details such as: name, address, qualifications and support needs. For equality monitoring purposes, we will also ask for Special Category Data such as gender, religion, race and disability.
Personal data is collected from the application, open day booking form and/or any enquiry forms you submit to us as well as face-to-face, e-mail or telephone contact you make with the University and its representatives.
We also receive information sent to us by UCAS. For further information regarding this, please visit the UCAS website at www.ucas.com.
Personal data will only be processed when the law permits this to happen. Most commonly personal data will be processed in the following circumstances:
Where you have given us your consent
In order to fulfil our obligations to you as part of the admissions process
Where we need to comply with a legal obligation
To protect your vital interests or those of another person (for example, in the case of a medical emergency)
In order to perform a task carried out in the public interest
The information will be stored in a customer relationship management (CRM) system and Banner student records system. Access to these systems is restricted to authorised personnel only and all admissions staff receive regular training to ensure that your data is handled appropriately and legally.
Information provided to us will be used to support you in considering and making an application to Durham University and to enable the University to consider your application for entry to our programmes. Once admitted, your admissions record will be used to create your student record. We collect statistical admissions data for the purposes of identifying trends, forecasting and monitor progress.
Information is shared with relevant parties within the University for the purposes outlined above. In addition, specific data may be shared with the following for the purposes specified:
UKVI – if you require a visa to study in the UK, the University will supply required information to the Home Office in order to provide you with a Confirmation of Acceptance of Study (CAS) number. This number is required as part of the visa application process.
UCAS – if you apply to Durham University through UCAS, the University will notify you of its decisions through the UCAS portal UCAS Track. In order to do this, information relating to your application will be shared in accordance with their requirements and published privacy notice (please see www.ucas.com).
Scholarships/funders – If you are applying for or have been awarded a student loan or scholarship, we may share information with your funding body, with your consent, in order to facilitate the payment of these funds.