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Durham University


Document Submission for Undergraduate UCAS Applicants

Whilst your application is under consideration you may have documents you need to share with Durham. You can use this area to upload your exam results or other documents Durham has asked you send. You will need to log in using the following information from your UCAS application, so make sure you have this ready:

  • UCAS Personal ID
  • Family/Last name
  • Date of Birth
  • Durham course code

Before uploading any documents please read the guidance below about what we will accept for each document category.

If you need any additional information or have any queries on any of the courses, please contact our Enquiries Team by calling +44 (0) 191 334 1000.

Types of Documents you can upload:

Your qualifications/exam results

These must clearly display your name, institution, qualification and grade(s) for Durham to consider.

We only need to see qualifications or certificates that are relevant to the entry requirements of the course. Any additional certificates, such as sports awards, will not be considered.

If your official transcript is in any language other than English, you must submit:

  • the original official transcript, and
  • a translation of the transcript into English which is either:
  • Issued and stamped by the institution that issued your transcript, or
  • Translated by a professional translator and visibly certified – ie signed and stamped – by the professional translator or an authorised notary.

Any non-English transcripts you upload to your application without a translation may not be considered.

English Language Evidence

English language tests must be less than two years old on 1 October 2020. Information about the language tests we accept can be found here.

Passport Scan

If you need a Tier 4 Student Visa to study in the UK, we need your passport number to issue you a CAS. If you were unable to provide this on your UCAS application or have recently renewed your passport, please upload a scanned copy of your picture page.

Substitute Personal Statement

If you are applying for a different subject at Durham to your other UCAS choices, we accept a ‘substitute personal statement’. If we’re unable to offer you your original course, we may also ask you to provide a ‘substitute personal statement’. We do not accept these for any other reason and most of our applicants don’t need to provide one.

To find out the full requirements of a substitute personal statement please follow this guidance.

Documents to only upload if specifically requested

Under 18 Form

If your offer states you need to provide an Under 18 form, please upload a signed copy using the link below. The latest we can accept this is 31 August 2020 (even if you have applied for deferred entry to 2021).

Fee Status Assessment Documents

If you have requested a fee status appeal, we ask you to complete a ‘Fee Status Form’ and to provide evidence to support your appeal such as the photo page of your passport, your visa if you have ‘indefinite leave to remain in the UK’ or are a registered refugee in the UK, and evidence of where you have a settled life.

Mitigating circumstances

We understand that there might be unexpected circumstances which may have affected your studies. We are unable to take account of mitigating circumstances when making a decision on your application where these could have been reported to the examination boards, as we believe the examination boards are the experts on how this will have affected your grades.

For mitigating circumstances which relate to your past exam results, we would normally expect this to be included in your academic reference.

For mitigating circumstances related to conditions of your offer, we have a form you can complete to tell us more about your situation.

The deadline for completing the form and returning it to us is 12:00 BST on 5 August 2020

Additional References

Occasionally we might ask for an additional reference, for example ifthe reference included in your UCAS application isn’t from the most recent place you have studied.

Please only upload an additional reference if it has been requested as we will not consider additional references.

Curriculum Vitae (CV)

Occasionally we might ask to consider your CV, please only upload a copy of your CV if it has been requested as we will not consider this unless we have asked for this.

How to submit documents:

Applicants and Agents

We don’t require physical or electronic copies of your documents to be sent by email or post.

If you use Internet Explorer 11 and find you’re unable to upload your documents then please try a different search engine, such as the latest versions of Safari, Firefox and Chrome as well as Internet Explorer 10.

Note to agents, to submit agent authorisation requests please continue to email These will not be accepted if sent using the document upload portal.

Teachers and/or Education Providers

As a third party, we know you’re unable to submit documents on behalf of applicants, due to the UK’s GDPR (data protection) regulations. However, we completely understand that there are circumstances which require you to do this with the applicant's permission. These usually include the following:

  • Sending us predicted grades missed from the original application
  • Updates to predicted grades
  • Sending in a reference if the incorrect one was included in the original application
  • Letting us know about mitigating circumstances that have arisen since the original application

Please note, we can only consider changes to predicted grades and reference before we make a decision on an application. We won’t reconsider the application on the basis of any subsequent changes.

Also, applicants must complete our mitigating circumstances form if they need us to consider circumstances related to their offer conditions. Any information sent without this will not be considered when we receive the applicant’s results.

Please send this to us via the email address

We will only accept the above documents from the applicants' reference or school, and require these to be sent by an official education providers email account where possible.

This email address must only be used for submitting documents. Any enquiries that you require a response to will need to be submitted via the Ask Us form.

Privacy Notice - Student Applicants/Potential Student Applicants
Recruitment and Admissions perform a pivotal role in student admissions. In order to manage applications, Recruitment and Admissions process personal data. Please read the privacy information below – Part 1 comprises Durham University’s Generic Privacy Notice and Part 2 comprises privacy information specific to the activities of Recruitment & Admissions.
Durham University’s responsibilities under data protection legislation include the duty to ensure that we provide individuals with information about how we process personal data. We do this in a number of ways, one of which is the publication of privacy notices. Our privacy notices comprise two parts – a generic part and a part tailored to the specific processing activity being undertaken.
The Data Controller is Durham University. If you would like more information about how the University uses your personal data, please see the University’s Information Governance webpages or contact:
Information Governance Unit Telephone: (0191 33) 46246 or 46103 E-mail:
The Data Protection Officer is responsible for advising the University on compliance with Data Protection legislation and monitoring its performance against it. If you have any concerns regarding the way in which the University is processing your personal data, please contact the Data Protection Officer:
Jennifer Sewel University Secretary Telephone: (0191 33) 46144 E-mail:
The University keeps personal data for as long as it is needed for the purpose for which it was originally collected. Most of these time periods are set out in the University Records Retention Schedule.
Your rights in relation to your personal data
You have the right to be provided with information about how and why we process your personal data. Where you have the choice to determine how your personal data will be used, we will ask you for consent. Where you do not have a choice (for example, where we have a legal obligation to process the personal data), we will provide you with a privacy notice. A privacy notice is a verbal or written statement that explains how we use personal data.
Whenever you give your consent for the processing of your personal data, you receive the right to withdraw that consent at any time. Where withdrawal of consent will have an impact on the services we are able to provide, this will be explained to you, so that you can determine whether it is the right decision for you.
You have the right to be told whether we are processing your personal data and, if so, to be given a copy of it. This is known as the right of subject access. You can find out more about this right on the University’s Subject Access Requests web page.
If you believe that personal data we hold about you is inaccurate, please contact us and we will investigate. You can also request that we complete any incomplete data.
Once we have determined what we are going to do, we will contact you to let you know.
You can ask us to erase your personal data in any of the following circumstances:
  • We no longer need the personal data for the purpose it was originally collected
  • You withdraw your consent and there is no other legal basis for the processing
  • You object to the processing and there are no overriding legitimate grounds for the processing
  • The personal data has been unlawfully processed
  • The personal data has to be erased for compliance with a legal obligation
  • The personal data has been collected in relation to the offer of information society services (information society services are online services such as banking or social media sites).
Once we have determined whether we will erase the personal data, we will contact you to let you know. Please note deleting some or all of your data may mean that we are unable to process your application for the purposes of admission to the University and in such circumstances, your application will be cancelled/withdrawn. We will notify you in advance if this applies.
Applicants applying through UCAS should also contact UCAS directly if they wish to remove data from their record which they submitted via the UCAS application. Details of how to contact UCAS are provided on their website at
You can ask us to restrict the processing of your personal data in the following circumstances:
  • You believe that the data is inaccurate and you want us to restrict processing until we determine whether it is indeed inaccurate
  • The processing is unlawful and you want us to restrict processing rather than erase it
  • We no longer need the data for the purpose we originally collected it but you need it in order to establish, exercise or defend a legal claim and
  • You have objected to the processing and you want us to restrict processing until we determine whether our legitimate interests in processing the data override your objection.
Once we have determined how we propose to restrict processing of the data, we will contact you to discuss and, where possible, agree this with you.
If you are unsatisfied with the way in which we process your personal data, we ask that you let us know so that we can try and put things right. If we are not able to resolve issues to your satisfaction, you can refer the matter to the Information Commissioner’s Office (ICO). The ICO can be contacted at:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: Information Commissioner’s Office
This section of the Privacy Notice provides you with the privacy information that you need to know before you provide personal data to Recruitment and Admissions for the particular purpose(s) stated below.
We will collect personal details such as: name, address, qualifications and support needs. For equality monitoring purposes, we will also ask for Special Category Data such as gender, religion, race and disability.
Personal data is collected from the application, open day booking form and/or any enquiry forms you submit to us as well as face-to-face, e-mail or telephone contact you make with the University and its representatives.
We also receive information sent to us by UCAS. For further information regarding this, please visit the UCAS website at
Personal data will only be processed when the law permits this to happen. Most commonly personal data will be processed in the following circumstances:
  • Where you have given us your consent
  • In order to fulfil our obligations to you as part of the admissions process
  • Where we need to comply with a legal obligation
  • To protect your vital interests or those of another person (for example, in the case of a medical emergency)
  • In order to perform a task carried out in the public interest
The information will be stored in a customer relationship management (CRM) system and Banner student records system. Access to these systems is restricted to authorised personnel only and all admissions staff receive regular training to ensure that your data is handled appropriately and legally.
Information provided to us will be used to support you in considering and making an application to Durham University and to enable the University to consider your application for entry to our programmes. Once admitted, your admissions record will be used to create your student record. We collect statistical admissions data for the purposes of identifying trends, forecasting and monitor progress.
Information is shared with relevant parties within the University for the purposes outlined above. In addition, specific data may be shared with the following for the purposes specified:
  • UKVI – if you require a visa to study in the UK, the University will supply required information to the Home Office in order to provide you with a Confirmation of Acceptance of Study (CAS) number. This number is required as part of the visa application process.
  • UCAS – if you apply to Durham University through UCAS, the University will notify you of its decisions through the UCAS portal UCAS Track. In order to do this, information relating to your application will be shared in accordance with their requirements and published privacy notice (please see
  • Scholarships/funders – If you are applying for or have been awarded a student loan or scholarship, we may share information with your funding body, with your consent, in order to facilitate the payment of these funds.
The University has a Records Retention Schedule that specifies how long data will be held for. You can find this on our website at
Individuals have the right to object to Recruitment and Admissions processing their personal data for any or all of the purposes set out in this Privacy Notice; they may do so at any time. To exercise this right, please email giving clear details of the processing activities and/or types of personal data to which your objection applies (see sections above for descriptions). Please note that if you wish the University to stop processing your data or have all or some of your data removed, this may mean that your application has to be cancelled/withdrawn.
When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be transparent about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
You can read more about how we use cookies on our cookies page.
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
We regularly review our privacy notice and will review it at least annually. This privacy notice was last updated on 25 September 2018.