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Durham University

Study

Live Chat

We will no longer be able to offer a Live Chat service from Monday 14th September.

If you have an Admissions Enquiry, you can contact us using our Ask Us service, or by ringing 0191 334 1000. Please make sure you check our FAQs below, as you may be able to find an answer quicker there.


Thank you to everyone for your enquiries, your patience, and your understanding during what we appreciate has been an extremely unsettling and stressful time. We hope that this update provides you with some reassurance.


Frequently Asked Results Day Questions

  • For information on Durham's 2020 Results Policy, click here

  • Thinking of changing your UG course? Click here

  • Looking for a PG Deposit refund because of Covid 19? Eligibility criteria can be found here. Check if you're eligible and then contact us using the Ask Us form, and we'll get back to you

  • Questions about our UG courses? From module lists to student testimonies, it's all here

Phones Update

Phone Line Update

Our phone lines are extremely busy and have been experiencing some issues, we apologise for this and encourage you to keep trying to get through either on the phone or our Live Chat, where our Admissions team are waiting to help you with questions.