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Hatfield College

Welfare & support

Welfare Support in College

The principal contact for welfare and pastoral support is the Senior Tutor (Tel: 0191 334 2636) and the Assistant Senior Tutor (Tel: 0191 334 2642). If you need help with any issues they can help you get in touch with the right people at the right time. You may also contact Brenda Mitchell in the Student Support Office located on the ground floor, Rectory (Tel: 0191 334 2610).

At Hatfield we also have a team of students who have received 'nightline' training, and who provide peer support. The JCR Welfare Officer is elected annually and must have completed nightline training before being eligible to stand for the post. The Welfare team provide an impartial, trustworthy, and confidential resource for you. The Welfare Officer and team work closely with the Senior Tutor and the Assistant Senior Tutor.

The Welfare team run a series of campaigns throughout the academic year highlighting issues to promote a healthy lifestlye and wellbeing.

All Hatfield students also have a College Mentor (see information below on the Hatfield Mentoring System).

Your own personal mentor

The Hatfield Mentoring System is an established part of College life. All our students are assigned a College Mentor when they come to Hatfield. Ideally that person will remain your Mentor throughout your time with us. Your College Mentor's role is to help you achieve your best and to both enjoy and benefit from your time at University.

Your Mentor is concerned with your academic, pastoral, welfare and personal development. S/he will help you to reflect on and record your progress. Your College Mentor is NOT a tutor, and will not advise on the content of your academic work. Although your Mentor may work for the University, his/her role as a Mentor is voluntary and not part of a contract of paid employment.

Besides being interested in you and your progress, your Mentor will want to know about six aspects of your life in College:

  1. Whether you are participating in SHAPED. ‘SHAPED’ stands for ‘Supporting Hatfielders’ Academic Progress, Employment and Development’ and is a tailor-made programme to help and support all our students in the present and for the future. You will be given a booklet with full details of the SHAPED programme for the year.
  2. To encourage you to attend the College Module in Epiphany Term (19:30 on Wednesdays in the Birley Room).
  3. To encourage you to take part in volunteering activities, such as with DUCK, SCA, or the College’s schools’ mentoring programme;
  4. To support you participating in the Hatfield Award for Personal Development, if you wish to participate.
  5. To give you advice about the Lions’ Network, a network of former students of the College now working in a diverse range of fields in Britain and beyond and who are willing to help you network in a field you are interested in and to give you career advice.
  6. Your participation in and support for the scholarly life of the College.

To succeed, the mentoring relationship must be two-way. Your Mentor is expected to engage with you through a Framework of Mentor-led activity; in turn you are expected to develop a professional but friendly relationship to engage with him or her. If that relationship breaks down, Mentors and students are expected to bring the issues to the attention of the Senior Tutor.

What you can expect from your College Mentor:

  • to support you in reflecting on and reviewing your academic progress, personal skills and future employability and personal development;
  • to help you engage with SHAPED, the Hatfield Award for Personal Development. College scholarly activities, including the College Module, volunteering, and the Lions’ Network;
  • to make sure you have completed the DUO Module entitled “Consent Matters”;
  • to help you identify areas of strength and opportunities for improvement;
  • to help you reflect and be able to assess your own achievements;
  • to check on your wellbeing and offer advice if needed;
  • to act as a first point of contact if there is any cause for concern;
  • to help you think about employment options;
  • it is not your Mentor's job to instruct you or do the work for you.
  • Your Mentor will work in active partnership with you as an impartial guide.
  • Your Mentor can also signpost you to the College and University procedures for dealing with and reporting harassment, bullying, and sexual misconduct.

Your Mentor can expect that you will:

  • promptly reply to emails and other forms of contact and invitations;
  • attend meetings or events, unless there are extenuating circumstances you have reported;
  • maintain and develop your academic, personal and professional knowledge and skills;
  • complete any relevant forms, audits, checks to build your profile.

Your Mentor is not a professional counsellor nor is s/he available at all times. However s/he is able and willing to help you make the most of your time with us and "be the best that you can be".


If you request to speak to your Mentor in confidence your Mentor will respect the confidential nature of any conversation you have (consistent with your safety and the safety of others).


If you mentor does not contact you or respond to your emails, or if you have other concerns, please get in touch with the Senior Tutor.