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Durham University

Grey College

Postgraduate Arrival Information 2020

Things to do prior to your arrival

All our postgraduate students should have received a welcome letter electronically and further information can be found in the separate section below for downloadable versions of the emailed information and more. Please do read the information contained in them and complete the forms by the appropriate deadlines.

If your email address changes, please ensure that you inform the College. It is imperative that this information is up-to-date otherwise we will not be able to keep in touch with you until your Durham email is switched on.

Other than that, please read the information contained on this page and fill in the Online College Registration.

If you have any queries please do not hesitate to contact the wonderful Kellie Stephenson our College Student Support Administrator: grey.pgadmissions@durham.ac.uk.


Arrival at Grey College for students who have secured College Accomodation

Students arriving, who are resident within the UK

Postgraduate students who are arriving from within the UK should arrive on Wednesday 23rd or Thursday 24th September.

Students arriving, who are not resident in the UK

  • Postgraduate Students Coming from Overseas who ARE NOT required to Quarantine: from places for which there is no UK quarantine requirement should aim to arrive, if possible, on Monday 21st or Tuesday 22nd September.
  • Postgraduate Students coming from Overseas who ARE required to Quarantine: Students who are coming from countries for which the UK government requires a quarantine period should aim to arrive, if possible, on Saturday 12th or Sunday 13th September. Students who have opted to take up an offer of accommodation with Durham University will be able to complete their quarantine period free of charge in College Accommodation, and in advance of their arrival will be provided with the option to purchase an ambient food box for the duration of this period.

Further information regarding the International Office Meet and Greet service click can be found here.

College Registration and Identification

Upon arrival at Durham, all students must complete the College Registration and Identification at the appropriate session: timings for these will be published to postgraduates during the week of 14th September. This is when you'll be identified and can collect your Campus Card and gown amongst other things. We accept the following photographic identification as proof of identity: current passport, current driving licence or current European identity card. If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate.

Your first week in Durham

The Timetable for Induction week has been designed so College activity doesn't clash with any of your academic departmental activity. Further details will be provided soon, but it will offer you lots of opportunities to meet your fellow students, find your way around and settle in to college life here at Grey College.


Other things to complete prior to arrival

University Arrival Webpages

You can find much useful information on the University Welcome and Induction webpages, where you can also find the Online Induction Planner, where you will find information on in particular University and Department Induction Activities.

Enrol Online

Enrolment opens six weeks before the start of your programme. After your acceptance has been processed you will receive two email messages from no.reply@durham.ac.uk which provide:

  • Your Computing and Information Services (CIS) username
  • How to derive your CIS password and guidance on how to access the system

The messages are sent 24 hours apart and are sent to the email address you provided when you applied so it’s important to let us know of any changes to this information.
The emails are sent to the personal email address you provided when you applied, so it is important that you keep us up-to-date with any changes to this information by contacting the Student Records Team at student.records@durham.ac.uk. You may also need to monitor your spam folders to see if the messages have arrived there.
After you have received both emails you will need to:

  • Change your password
  • Log into Durham University Online (duo)
  • Choose the “Banner Self Service” link in duo under “External Tools”
  • Choose Registration and Enrolment
  • Enrol with the University
  • Upload a photograph for your campus card

You will receive information from your department about registering for your programme and modules. It is important that you do not register for your programme and modules before you receive advice and guidance from your department.

Verify your identity with your college, collect your campus card and get online

You should aim to upload your photograph and complete enrolment two weeks before the start of your programme. Once you have arrived on campus your college will ask you to provide proof of your identity and hand out your campus card.

If you are unable to come to Durham for the first term due to travel restrictions or serious health concerns and plan to study online you will still need to have your identity verified. Your college will make arrangements with you to verify your identity at the start of term through an online Teams/Zoom meeting and keep your campus card until you are able to collect it.

Use your User Name and Password to connect to 'DU Student' - the dedicated WIFI network for students. Find out how to get connected. If you have any problems getting connected, your College Freshers’ Rep (FREP) will be able to help you, or you can book an appointment at one of our 'Get Online Surgeries.

You will receive information from your department about registering for your programme and modules. You should follow the advice given by them about when to complete registration for programmes and modules by.

Consent Matters

Durham University recognises the significant impact of all experiences of sexual misconduct and violence, and is committed to promoting a culture in which this is not tolerated and will be addressed. All new students are expected to complete the online "Consent Matters" course available from Durham University Online (DUO) prior to participation in College and University clubs, sports and committees. Further information will be circulated to students during the week commencing 31st August.

Postgraduate students downloadable welcome pack

All of the documents referred to on the website and sent via email can be found below for download. There is a lot of information and you need to read it carefully.

College Information University Information
Social Code of Conduct Postgraduate Welcome Guide
MCR Welcome Letter How to Pay University Charges
Postgraduate Handbook Student Registration
JCR Alternative Handbook University Sport Letter
How to get to Grey College