Teaching and learning

• How will my programme be taught during 2021/22?
• My course includes fieldwork. Will that be possible during 2021/22?
• If some or all of my teaching is online, will I be charged full tuition fees?
• What if I have further questions about, or am not happy with, the proposed changes?
• What is the University doing to ensure it maintains the high quality of education in 2021/22?

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• I need to quarantine upon my return to the UK. Is this something the University can assist with?
• A lot of college facilities have not been available to me during the lockdown period (college bar, social events, sports facilities etc.). Does this mean I will receive a discount on my residence charge?
• Am I guaranteed a place on my postgraduate taught programme if I request a deferral?
• Am I required to take a Covid test before travelling to the UK?
• Are there any delays to decisions on applications?
• at if one of my colleagues tests positive and I have symptoms during my 14 day self- isolation period?
• Can Durham University provide any additional financial support for research staff?
• Can I attend international conferences or events?
• Can I be reimbursed for any costs for working from home?
• Can I contact a colleague who has been furloughed?
• Can I continue my research?
• Can I defer my offer for 2020 to 2021 due to Covid-19 and how do I do it?
• Can I host conferences or events in Durham?
• Can I host or attend conferences and events?
• Can I travel for work purposes within the UK?
• Can I travel outside the UK?
• Can I travel outside the UK?
• Can new members of staff from outside the UK still come to the UK?
• Colleges
• Covid-secure celebrations and events
• Do I need to make firm and insurance decisions now?
• Easter vacation - Student support and services
• Examinations and assessments
• How can I access student support and facilities?
• How can I access support?
• How can I return my books?
• How do I access online teaching & learning resources?
• How do I get my international travel approved?
• How do I go about changing my college?
• How do I register to study entirely online?
• How do I report a case of Covid-19 or self-isolation?
• How do I report a case of Covid-19 or self-isolation? (students)
• How is Covid-19 transmitted?
• How long will it take to resolve my query?
• How will Covid-19 affect exams and assessment?
• How will the campus reopen?
• I am a Postgraduate Taught Student; will I still receive my Maintenance Loan from the Student Loans Company?
• I am a private candidate and may not receive a grade for my qualification. I am holding an offer at Durham. How will you decide whether I receive a place?
• I am a student currently on a study/work abroad placement outside the UK. What should I do?
• I am a student due to begin a study/work abroad placement outside the UK. What should I do?
• I am arriving in September, where will I be able to quarantine (self-isolate)?
• I am clinically extremely vulnerable- what should happen
• I am concerned that I will lose my IT account and not be able to contact the University
• I am currently doing field research outside the UK. What should I do?
• I am due to undertake a field trip outside the UK. What should I do?
• I am in an established relationship but do not live with my partner. Can I meet up with them?
• I am not resident in Durham but I have been sent an invoice and demand for payment. What do I do?
• I am pregnant, what health and safety measures should be in place?
• I am self-funding and cannot pay my Easter Term tuition fees, am I able to defer this payment?
• I am visiting Durham University on a study abroad placement from a university outside the UK. What should I do?
• I am worried about travelling on public transport, what should I do?
• I am worried that Covid-19 might affect my exam performance, what can I do?
• I can no longer or do not wish to return to my home country for the Easter vacation. Where can I stay?
• I can’t get back to the property I have rented; what will happen to my belongings at the end of the lease if I am not allowed to travel back to Durham?
• I have accepted the University's invitation to return home early for Easter. How can I complete the Term?
• I have an offer for an undergraduate course. How can I request a change of course?
• I have an unconditional offer from Durham but I am worried about getting my visa in time. What should I do now?
• I have been told that I am a key worker and should still attend work, what does this mean?
• I have more questions. Who can I contact?
• I have recently returned from study overseas and have had to pay for the cost of my flight. Am I able to reclaim this expense?
• I live in University owned accommodation; will I be required to pay my rent for the Easter Vacation and Easter Term?
• I live with someone who is ‘shielding’, should I work from home?
• I recently returned from travel outside the UK. What should I do?
• I understand that Front Line Services require extra help, for example to support self-isolating students. What can I do?
• I was previously classed as clinically vulnerable, what should happen?
• I would like to start my course in January. Which courses are starting in January?
• I would prefer to return to my workplace rather than work from home, is this possible?
• I’m studying for qualifications in Scotland. When am I likely to receive my results?
• If I am in a group who is potentially more vulnerable (due to underlying health conditions or medication), should I self isolate?
• If I choose to self-isolate, will I be paid?
• If I take the pre-sessional programme this year but am not able to join my academic programme in October 2020 can I use the pre-sessional as evidence of English language ability in 2021?
• If someone has already tested positive for Covid 19 in the last few months, will this test still give them a Positive result as the PCR tests do? If so, this could cause students to be required to isolate unnecessarily due to false positives?
• Is Durham still accepting applications?
• Is France subject to the new amber list rules as of 19 July?
• Is it possible to Network with other new staff?
• Is teaching cancelled?
• Is the University offering any support with finding accommodation?
• My bank is closed. How can I pay my deposit?
• My Term Time accommodation is through a private landlord, do I still need to pay my rent?
• My tuition fees are paid for using a Student Loan or government funding, can I defer my Easter Term tuition fee payment?
• New postgraduate research students
• New postgraduate taught students
• Returning postgraduate research students
• Returning postgraduate taught students
• Should I apply for my Student Loan for the 2020/21 Academic year?
• Should I return to Durham for Epiphany Term 2021?
• Should I work from home?
• Teaching and learning
• test
• the event of a local lockdown what would happen regarding staffing arrangements?
• Travel guidance
• What happens if I don’t provide the information?
• What if I am abroad?
• What if I am anxious about returning to the campus?
• What if I have concerns about childcare?
• What if I have concerns about fulfilling primary care responsibilities?
• What if I need extra equipment to work from home?
• What if I need to study entirely online?
• What information does the manager need to update in Oracle if symptoms or a positive test are reported?
• What is happening with the Government Job Retention Scheme after 31 October?
• What is self-isolating and should I do it?
• What is the current guidance on shielding?
• What should happen regarding Annual Development Reviews (ADRs) for professional support colleagues?
• What should I do if I am suffering from Long-Covid?
• What should I do when I get home from work to my family or house mates?
• What steps is the University taking to make sure the workplace is safe?
• What will happen to my visa if I can't return to my place of permanent residence from the UK?
• When is the latest date that I can start my course?
• When should I self-isolate and for how long?
• When will I know if any changes have been made to my programme for 2020/21?
• When will my department contact me with more detail about my exams?
• Where I live, English language proficiency tests are cancelled. What should I do?
• Which colleagues may have priority access to school places?
• Who is a key worker?
• Why are you recommending we “catch it, bin it, kill it” for Covid-19?
• Wider student experience
• Wider student experience
• Will face-to-face teaching continue during local/national restrictions?
• Will I be able to move into college with other students in the autumn or will I have to wait until January?
• Will I need to take any Covid tests when I arrive in the UK?
• Will I receive my Durham Grant Scheme payment for the Easter Term?
• Will I receive my Student Loan for the Easter Term?
• Will I receive my Supported Progression Payment for the Easter Term?
• Will John Snow College and South Colleges still be opening in September?
• Will my role be the same when I return to work?
• Will teaching be starting in October?
• Will the new Computing and Mathematics building still be opening in September?
• Will the Post-offer Visit Days be going ahead in March?
• Will there be any other vacancies I can apply for at Durham University?
• Winter break catering arrangements 2021 - 22
• I am a student. Should I leave Durham?
• I am in a high-risk group/live with someone in a high-risk group - should I work from home?
• I’m an undergraduate applicant – when do I need to make my firm and insurance choices?
• If I'm working from home, how do I access my usual documents and systems?
• Should I work from home?
• Teaching and learning in Term 2 (Epiphany Term)
• What is the payment for key workers?
• What is the Scheme?
• Who is a key worker?
• Academic year 2021 / 22: Teaching and learning
• I am in a Group B programme when do I need to arrive? What about College residence charges?
• I have a member of staff with multiple commutes and they cannot work from home. What do I do?
• Research on site
• What precautions can I take?
• Will the Library remain open?
• Are the Summer Pre-sessional Programmes going ahead?
• I am self-isolating how do I engage with teaching and learning?
• Lateral flow testing
• Travelling to Durham - From outside of the UK
• I’ve already booked business travel, what should I do?
• If I am unable to come to the UK in Term 3 and have to undertake studies overseas, will I still be eligible to work in the UK after my studies?
• Travelling to Durham - From within the UK
• What if I am unable to come to Durham due to travel restrictions or serious health concerns?
• I studied online in the first term and am arriving in Durham for the first time in January. What do I need to know?
• Is the University offering Coronavirus rebates?
• Should I be worried about the security of Zoom?
• Can I claim tax relief for working from home?
• If I chose to study online for the first term, will the University offer me accommodation for the second term and beyond?
• Test to Release
• How much teaching will be face to face?
• I am due to start my research degree in degree in January/April 2021. Will I still be able to start?
• Library and study space
• Congregation ceremonies and Graduation
• If I am a key worker, will I undertake my normal role when on site?
• Postgraduate research tuition fees and scholarships
• Will key workers undertake their normal role when on site?
• How can I support my individual team members while working from home?
• What is the University’s approach to Learning & Teaching in 2020-21?
• The holidays I had booked were cancelled. Can I move my annual leave and take it later?
• The government has eased restrictions on the carry-over of statutory leave, can I now carry forward annual leave?

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• Do I need to submit a hard copy of my thesis?
• How will my viva voce examination be conducted?
• My research is impeded by restrictions arising from the coronavirus outbreak, what should I do?
• Should Annual Progress Reviews continue as normal?
• Should supervisory meetings continue?
• I am due to go into the Continuation period shortly, will I be charged the continuation fee?
• I am approaching the end of my supervised studies and I still need access to University research resources. Can my supervised studies be extended if my research has been disrupted?

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