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Durham University

Covid-19 Response

Members of our local communities

As coronavirus continues to affect our region, we are operating with the health, safety and wellbeing of our staff, students and the communities of which we are part as our top priority.

We are working closely with Durham County Council, Durham Constabulary, Public Health England, the NHS and other agencies and services to ensure our planning is co-ordinated; and we are in regular contact with local residents and representatives to share our planning and receive feedback.


Visit out Latest News and Information page for updates on University operations, including Teaching and Learning and the Wider Student Experience.

We're committed to being open and transparent about coronavirus cases in the University community and so are publishing a weekly update here.

On this page, find out more about:

Planning for a safe and successful year

Working with Durham County Council Public Health Team and the wider community, we have have developed robust health and safety plans, informed by UK government guidance, that will enable us to meet the challenges posed by Covid-19 in a changing environment.

We are all part of the Durham community and we all have a duty to help keep each other safe. We are communicating regularly with our staff and students to remind them of the latest Covid-19 guidelines and publishing these communications online.

We have also updated our Student Pledge, which links to our Non-Academic Misconduct Disciplinary Procedure, to reflect these responsibilities.

Our University Security Community Response Team

If you observe potential Covid-19 breaches, including large gatherings and house parties, please report them via the Durham Constabulary website live chat function or by calling the 101 non-emergency number. Further information on Covid-19 breaches and reporting can be found here.

In addition, we want to do what we can as a major partner in the City to support local services. We already provide financial support for a term-time police presence and Durham County Council’s Neighbourhood Wardens scheme.

Now, we are additionally investing significantly in an out-of-hours University Security Community Response Team. These colleagues are available from 9.30pm to 3.30am, seven nights a week, to support the police with student engagement, education and encouragement around Covid-19 legislation and local restrictions.

They are working both pro-actively, patrolling student areas, and reactively, supporting the police in responding to incidents. So please continue to report suspected Covid-19 legislation breaches through the police as above.

Testing and Reporting

We have developed processes to capture information from staff and students who have Covid-19 symptoms or who have tested positive, and communicated these to staff and students. We've also supported Durham County Council and the Department of Health and Social Care to open a Local Testing Site on one of our car parks.

The University continues to offer Lateral Flow Tests (LFTs) to all staff directly employed by the University, and students who have remained in Durham or have returned to Campus.

Find out more about our LFT programme.

Our Outbreak Response Plan

What is the Outbreak Response Plan?

The Plan outlines the process, roles, responsibilities and terms of reference for responding to clusters or outbreaks of Covid-19 that might adversely impact upon students, staff, operations or the local community. The UK Government Department for Education has made creating an Outbreak Response Plan a key requirement in permitting universities to operate for the 2020/21 academic year.

Who wrote the Outbreak Response Plan?

The University developed the Plan in consultation with Durham County Council’s Public Health Team. It’s intended to complement the Council’s Local Outbreak Management Plan. It has been approved the Public Health team and by the UK Government Department for Education.

How is the Outbreak Response Plan being kept up to date?

The Plan is intended to provide guidance, and be flexible so that it can be adapted for different scenarios. However, it is being continually reviewed and updated.

What is in the Outbreak Response Plan?

Details of mitigation measures which are in place at the University to reduce risk.

These include: a ‘Five Test model’ for opening buildings, conducting higher risk activities such as large group lectures online, enhanced cleaning, provision of hand sanitiser, use of face coverings, including in face-to-face teaching sessions, and clear signage and induction materials so that members of the University community know what is expected of them.

For more information on how we are reducing the risk of coronavirus spreading on our campus, please see our Covid-19 Campus Management Plan.

The Plan also details: what would trigger a response to a cluster or outbreak; how an Outbreak Control Team would operate; and how the University and Public Health England would communicate between organisations.

It outlines the role of the University’s Incident Control Centre (ICC) in an outbreak, which could include operating 24 hours-a-day; and how students and staff should report having Covid-19 symptoms.

How would the Outbreak Response Plan be invoked?

The Plan includes details of how it should be invoked, if needed, both in core operating hours and out of hours. In both scenarios, an Outbreak Control Team would be established, including representatives from key areas across the University and external agencies.

How does the Outbreak Response Plan consider different scenarios?

The Plan is intended to provide guidance, and be flexible enough to be adapted to different scenarios. It includes an Outbreak Response Matrix, which considers six potential scenarios:

  • i) No clusters detected;
  • ii) A cluster or outbreak affecting a corridor, a block within a College or a household of students living out;
  • iii) A cluster or outbreak affecting a whole College;
  • iv) A cluster or outbreak affecting a whole Department;
  • v) A local lockdown affecting the whole campus and local area, and
  • vi) Transition out of a lockdown.

For each of the scenarios, the appropriate response is detailed for: Human Resources and staff welfare, student welfare, College operations, student events, groups and gatherings, teaching, central operations, research, communications and Library services.

How is the Outbreak Response Plan being communicated?

The Plan is published in full on our website. Guidance for students and staff is being published on our coronavirus web pages and this summary is being published and promoted internally and externally.

What if I have more questions?

Please visit our coronavirus web pages, where you will find lots more information and contact details for the Incident Control Centre, should you require them.

The images used on this page were taken prior to UK government Covid-19 restrictions.

Covid-19 community support

Visit our community support page for helpful resources, information and advice

General information

Information for parents or members of the public is available on our General Information and Advice page.