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Durham University

Notice about the Covid-19 infection

FAQs for applicants and future students

List of FAQs

+Can I obtain a refund for my academic course deposit? How do I do this?

In light of the Coronavirus pandemic, tuition fee deposit refunds for PGT programmes will be agreed in the following circumstances:

  1. Academic entry qualifications (excluding English Language proficiency tests) not awarded due to Covid-19 (evidence required from university or awarding body) [1] in the absence of suitable alternative qualifications being accepted;
  2. Financial hardship related directly or indirectly to Covid-19 pandemic, including unexpected redundancy, withdrawal of sponsorship/loans/funding, owned or part-owned business going into liquidation, debts, homelessness, etc;
  3. Cancellation of all flights to the UK from home country or a ban on flights from home country traveling to the UK (direct or with change) (evidence required) [2];
  4. Severe ill health of student, close relative and/or dependent (evidence required) which results in the student being unable to travel, apply for a visa or sit entry qualifications [3];
  5. Lockdown restrictions in force that prevent travel [2];
  6. Government advice (applicant’s home country) strongly discourages or bans travel to the UK) [2];
  7. Government advice (UK only) strongly discourages or bans travel into the UK) [2];
  8. Changes to the University’s academic year or mode of delivery impacts on availability of funding or specific futures plans, such as meeting professional requirements (evidence required) [4].
     

[1] English Language proficiency tests are excluded as alternatives (i.e. Password) are now available.

[2] Can only be claimed within 4 weeks of start of term.
[3] This does not need to be related to Covid-19 and can apply to other serious conditions.

[4] May only be claimed when plans for the academic year 2020/21 are finalised and published.