Computing and Information Services
Avoid stress at the start of next term – scan your computer during the Easter vacation
At the start of every term we need to check that your device has the latest anti-virus and anti-spyware updates and system patches. It’s an important process that keeps your devices and our networks secure. If your computer doesn’t pass through the scan – you won’t be able to connect it to the University’s student network.
Make sure you can get connected as soon as you return by using our remote scan facility – available from 12 April 2018. Look out for an email from the IT Service Desk or visit this page.
Coming soon: New improved self-service portal for your IT queries
CIS is making a significant upgrade to the Service Desk system that we use to log and manage incidents, requests and changes. This will provide a much improved self-service portal for you to log and track the progress of your calls, and comes with a powerful search function to help you find things more easily. In order to perform the upgrade, the current self-service portal will be unavailable between 5pm on 3rd April to 12 noon on 4th April: however you can still contact the IT Service Desk during this time by calling 0191 334 1515.
Find a classroom PC
Looking to find where there's a free classroom PC? Take a look to see where the free spots are right now:
Service Status & Password Change
Two of our most useful web pages: one to check on IT service availability and one to change your password!