Computing and Information Services
Students – be aware of phishing emails offering you a grant
At this time of year students are often the target of fraudulent phishing emails. Students at some universities, and at Durham in previous years, have received emails that appear to be from their university’s Finance Department. The email said they had been awarded a grant and needed to click on a link to go to a form to complete their details. The email is a scam and the link takes students to a fake university-branded webpage in order to maliciously collect large amounts of personal data, including date of birth and mother’s maiden name. The scam also uses fake banking webpages to gather further sensitive information such as bank details and telephone passcodes. This information can be used steal your identity and get past online and telephone banking security checks.
IT self-service - log your own calls, track progress and leave feedback online
The new look self-service portal is a quick and easy way to request CIS services or report an IT issue. All staff and students can log new calls, check the progress of ongoing calls and leave feedback once they are completed. Try it out next time you need IT support, by visiting here.
Find a classroom PC
Looking to find where there's a free classroom PC? Take a look to see where the free spots are right now:
Service Status & Password Change
Two of our most useful web pages: one to check on IT service availability and one to change your password!