Computing and Information Services
Students, avoid stress at the start of term – scan your computer during the Christmas vacation
At the start of every term we need to check that our students' computers have the latest anti-virus and anti-spyware updates and system patches. It’s an important process that keeps your devices and our networks secure. If your computer doesn’t pass through the scan – you won’t be able to connect it to the University’s student network.
Make sure you can get connected as soon as you return by using our remote scan facility – available via this page from 1 January 2018. You'll also receive an email reminder from the IT Service Desk over the Christmas break, so look out for that.
Buy printer credit online from £1
From Monday, we’re removing the £5 minimum spend for buying printer credits online so that all students can buy credits from as little as £1. This means you no longer have to visit the kiosk in Bill Bryson Library or the IT Service Desk for purchases under £5. Simply log on with your username and password here and select your amount (in multiples of £1) to make your purchase. You can also buy your print credits via the MyDurham app. Download the app for free from the App Store or Google Play.
(1 Dec 2017)
Mac OS X 10.13 (High Sierra) Vulnerability - Updated
The vulnerability effectively allows someone with access to the machine to log in and gain administration rights through the root user account, which could result in machines stopping working (by deleting certain system files), confidential data being viewed, data being deleted, or malware installed. If you have remote access to your Mac enabled then the vulnerability can be exploited remotely without physical access to the device.
Apple have released a security patch which will fully resolve the issue.
(29 Nov 2017) » More about Mac OS X 10.13 (High Sierra) Vulnerability - Updated
Find a classroom PC
Looking to find where there's a free classroom PC? Take a look to see where the free spots are right now:
Service Status & Password Change
Two of our most useful web pages: one to check on IT service availability and one to change your password!