Computing and Information Services
Essential maintenance to the University's IT network - Saturday 16 December
CIS will be undertaking urgent repairs to IT network equipment on Saturday, 16 December. This work means that between 9am-12noon on this day there will be no network access (including deskphones) at the following locations – Biology (including LSSU), Mountjoy 1-4, Psychology, Maiden Castle and Hallgarth House - with a small risk that DUBS and Palace Green Library may also be affected. If you will be on-site at one of these locations on this date, read on so you know what to do in the event of an emergency.
Students, avoid stress at the start of term – scan your computer during the Christmas vacation
At the start of every term we need to check that our students' computers have the latest anti-virus and anti-spyware updates and system patches. It’s an important process that keeps your devices and our networks secure. If your computer doesn’t pass through the scan – you won’t be able to connect it to the University’s student network.
Make sure you can get connected as soon as you return by using our remote scan facility – available via this page from 1 January 2018. You'll also receive an email reminder from the IT Service Desk over the Christmas break, so look out for that.
Buy printer credit online from £1
From Monday, we’re removing the £5 minimum spend for buying printer credits online so that all students can buy credits from as little as £1. This means you no longer have to visit the kiosk in Bill Bryson Library or the IT Service Desk for purchases under £5. Simply log on with your username and password here and select your amount (in multiples of £1) to make your purchase. You can also buy your print credits via the MyDurham app. Download the app for free from the App Store or Google Play.
(1 Dec 2017)
Find a classroom PC
Looking to find where there's a free classroom PC? Take a look to see where the free spots are right now:
Service Status & Password Change
Two of our most useful web pages: one to check on IT service availability and one to change your password!