Computing and Information Services
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Encore: lecture capture service goes live
Monday 8 October saw the launch of Encore with more than 100 teaching rooms enabled for lecture recording at the start of the new academic year. All rooms have a simple in-room guide to explain the system’s controls. Quick guides to using the service, resources for teaching staff to use with students, FAQs plus the full list of enabled rooms can be found on the dedicated Encore website. Please note there is specific guidance for Mac users – if you plan to connect to the projector in a room using a Mac please read this important information.
(10 Oct 2018)
IT self-service - log your own calls, track progress and leave feedback online
The new look self-service portal is a quick and easy way to request CIS services or report an IT issue. All staff and students can log new calls, check the progress of ongoing calls and leave feedback once they are completed. Try it out next time you need IT support, by visiting here.
(21 May 2018) » More about IT self-service - log your own calls, track progress and leave feedback online
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