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Computing and Information Services

Computing and Information Services

Latest News


Available now - the new, free Wi-Fi service for visitors

Let your guests know they can now connect to the new Wi-Fi service, TheCloud@Durham when they visit you on campus. Provided by Sky, it offers simple, fast and reliable internet access for business guests, conference delegates and open day attendees. The service replaces DU Guest and temporary CIS usernames and passwords are no longer required, making for a more convenient experience all-round. Your visitors can save even more time by registering for TheCloud@Durham in advance. Visit our dedicated pages to find out how.

(11 Aug 2017)


Keep cyber safe this summer

It may be holiday season, but remember those cyber criminals won’t be taking a break. Stay alert for emails from people you don’t know or which seem out of context or unexpected. If you suspect you’ve received a malicious email, don’t open it or click on any attachments or web links it contains. At work you should save a copy of the original suspect email (File –Save As), forward it to phishing@durham.ac.uk then delete it. In doing so you’re also helping to provide CIS with wider visibility of security issues at the University. If you’re concerned about an email you have opened, contact the IT Service Desk straightaway on 0191 33 (41515). 

(27 Jul 2017)


Updating the staff desktop: rolling out over the summer

Following the update of the teaching desktop (formerly NPCS), CIS is rolling out the updated desktop to staff machines across the University. CIS will liaise with departments directly to agree a convenient time. You'll find out what you'll get with the updated desktop and where to find help and support using it by reading on.

(27 Jul 2017) » More about Updating the staff desktop: rolling out over the summer



Developing IT - New World Programme

Find a classroom PC

Looking to find where there's a free classroom PC? Take a look to see where the free spots are right now:

Service Status & Password Change

Two of our most useful web pages: one to check on IT service availability and one to change your password!