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Durham University

Student Registry

Guidance for New Students

This page provides information on the student enrolment, verification of identity and module registration process and the key information you will need to complete it.

Student Enrolment and Registration

Enrolment and registration opens eight weeks before the start of your programme. You will need to make sure that you have accepted your place and allow time for the Admissions Team to process this acceptance before you are invited to enrol and register. During busy periods this may take a couple of weeks from receipt of your acceptance.

You will receive two automated email messages from, one with your CIS username and the other shows how to derive your password. The messages are sent out 24 hours apart.

The emails are sent to the personal email address you provided when you applied, so it is important that you keep us up-to-date with any changes to this information by contacting the Student Records Team at You may also need to monitor your spam folders to see if the messages have arrived there.

After you have received the emails, you will need to:

  • Change your password
  • Log into Durham University Online (Student Portal) - duo
  • Choose "Banner Self Service" link in duo under “External Tools”
  • Choose Registration and Enrolment
  • Enrol with the University
  • Upload a photograph for your campus card

You will receive information from your department about registering for your programme and modules. You should follow the advice given about whether to complete registration for programmes and modules before you come to Durham or whether to wait until you arrive before making a final choice so that your department can give you further advice and information.

Verification of Identity

Before you can collect your campus card, you will be required to provide proof of your identity.

We accept the following photographic identification as proof of identity:

  • current Passport
  • current UK Driving Licence
  • current European Identity card.

If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate.

If you require assistance through the enrolment process, please contact your college, department or check the Student Registry website. If you have a technical problem, please contact the IT Service Desk at

English Language Centre students can find more information regarding the registration process here.

Please see our New Student Checklist