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Durham University

University College

Enrolment & Registration (Undergraduates)

Submit your AS12 reply

Before you arrive it is very important that you let us know that you are accepting your place by completing the AS12 web form.

You will receive confirmation of the data you have submitted through the web form. If any of the details are incorrect, please follow the instructions on the reply you received.

It can take up to a week for the University to process your AS12. Once the AS12 has been processed you will receive an email which confirms that your student record has been created By sending this acceptance you will set off a chain of events so that you receive your Password and User ID to access the University On-Line Enrolment system. Failure to send your acceptance will result in delays in you being able to complete your enrolment.

More information regarding completing enrolment can be found below.

Enrol Online

Enrolment opens eight weeks before the start of your programme. After your acceptance has been processed you will receive two email messages from no.reply@durham.ac.uk which provide:

  • Your Computing and Information Services (CIS) username
  • How to derive your CIS password and guidance on how to access the system

The messages are sent 24 hours apart and are sent to the email address you provided when you applied so it’s important to let us know of any changes to this information.

The emails are sent to the personal email address you provided when you applied, so it is important that you keep us up-to-date with any changes to this information by contacting the Student Records Team at student.records@durham.ac.uk. You may also need to monitor your spam folders to see if the messages have arrived there.

After you have received both emails you will need to:

  • Change your password
  • Log into Durham University Online (DUO)
  • Choose the “Banner Self Service” link in duo under “External Tools”
  • Choose Registration and Enrolment
  • Enrol with the University
  • Upload a photograph for your campus card

You will receive information from your department about registering for your programme and modules. You should follow the advice given about whether to complete registration for programmes and modules before you come to Durham, or whether to wait until you arrive before making final choices, so that your department can give you further advice and information.

Enrolling online also provides the opportunity to upload a photograph for your Campus Card. You will be able to collect your Campus Card on Freshers Monday and avoid queuing for it at the University Library during Induction Week simply by completing your enrolment and uploading a photograph more than two weeks before your start date.

Verification of Identity

On Freshers Monday, once your identity has been verified and provided you have completed your Student Registration and uploaded your photogaph, you will be able to your collect your Campus Card.

We accept the following photographic identification as proof of identity: current passport, current driving licence or current European identity card. If you are a UK student and you do not have either of these forms of identification, you may supply your original Birth Certificate. When you complete your online enrolment please ensure that your name in DUO is an exact match to your proof of identity.