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Durham University

Durham University Retail Office

What we do

University Merchandise

We design and supply all University branded merchandise. There is a range of items available including clothing, stationery, jewellery, homeware and much more.

Our products are available to browse and buy from our online shop:

Departmental & Internal Orders

We can supply a wide range of products for internal use within the University, with products available at trade prices.

You can request a trade account by visiting our online shop, selecting "Trade Account" and registering with a departmental email address.

We would ask that you give 5 days notice to process your order and for high volume orders we require as much notice as possible to ensure we have the correct quantity of stock to fulfil your order.

If you have any queries relating to internal orders, please contact us on ext. 43563 or email

Promotional Products

We can source promotional products for your conference, event or gift. This includes bespoke luxury gifts for important gifts or large volume promotional items for conferences or events.

If you have an enquiry about a promotional products, please contact Stacey on 49357 or email

Please be aware we require a minimum of 5 weeks notice for promotional enquires.

Visitor Attraction Gift Shops

The Retail Office look after the gift shops for the University Visitor Attraction sites. The stock within the gifts shops are all tailored to the nature of the visitor attraction.

Oriental Museum

A wide variety of unique gifts sourced from all over Asia, including many items that are Fairtrade. This is the perfect shop to find that gift that’s slightly different!

Botanic Garden

A range quirky homewares, children’s toys and gardening essentials. There is also a range of locally sourced honey and skincare.

World Heritage Site Visitor Centre

If you’re looking to commemorate a visit to Durham, this shop contains a range of souvenirs that reflect the UNESCO World Heritage Site including the Cathedral, Castle and University. This shop stocks locally sourced gifts as well as interesting books about Durham.

Palace Green Library

This shop contains a range of gifts, including high end gifts for book lovers. There is also a range of locally sourced gifts from soaps to jewellery. You’re also able to buy a wide range of University Merchandise, including clothing.


If you are a local supplier and think your merchandise might suit the Visitor Attraction Outlets, please email details about your business, including product information, pricing and images to

Waterstones University Bookshop

The Waterstones University Bookshop is not officially part of the University, but we work in partnership with them, supplying them with our University Merchandise. You can purchase a wide selection of our range at Waterstones at its central location in Durham, why not pop in for a browse!