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Durham University

Research & business

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Charlotte Bates

Senior Operations Administrator in the School of Education

Charlotte started working at the School of Education in June 1018, prior to this she worked at Durham University Business School for a number of years as well as Durham Community Action for 10 years. 

Charlotte's is responsible for the day to day management of Estates matters, including office moves and ensuring the smooth running of all of the buildings. She works closely with managers and divisional directors to support the departmental workload planning, service departmental committee meetings and plan away days. Charlotte is also responsible for updating and co-ordinating the School's policies and handbooks as well as overseeing and managing the work of the department support team.

Charlotte can be contacted to:-

1. Assist in all matters relating to the functioning of the buildings

2. Space management

3. Workload Planning 

3. Polices and procedures / staff handbooks