Cookies

We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Research

View Profile

Publication details for Professor Nick Ellis

Kapoulas, A., Ellis, N. & Murphy, W. (2004). The Voice of the Customer in e-Banking Relationships. Journal of Customer Behaviour 3: 27-51.
  • Publication type: Journal Article
  • ISSN/ISBN: 1475-3928

Author(s) from Durham