Publication details for Dr Atanu ChaudhuriGovindan, K. & Chaudhuri, A. (2016). Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach. Transportation Research Part E: Logistics and Transportation Review 90: 177-195.
- Publication type: Journal Article
- ISSN/ISBN: 1366-5545
- DOI: 10.1016/j.tre.2015.11.010
- Further publication details on publisher web site
- Durham Research Online (DRO) - may include full text
Author(s) from Durham
This paper analyses the interrelationships between risks faced by third party logistics service providers (3PLs) in relation to one of its customers using DEMATEL. Novel analysis of both within and between risk categories and generation of threshold value to prioritize risks generate useful insights. Results show that arms-length relationship between the customer and the 3PLs has strong influence on other risks and there is a need for collaborative relationships between 3PLs and its customers. Moreover, analysis indicates that the 3PLs need to improve internal processes related to quality management, flexibility of its operations and also geographical coverage of their services.