We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Research & business

View Profile

Publication details for Professor Susanne Braun

Braun, S., Frey, D., Brodbeck, F.C. & Hentschel, T. (2015). Group processes in organizations. In International Encyclopedia of the Social & Behavioral Sciences. Wright, J.D. Oxford, England: Elsevier. 10: 408-415.

Author(s) from Durham


The article refers to group processes as they influence organizational functioning. The main features of groups (e.g., norms, cohesion, roles), and factors contributing to their performance are characterized. We detail well-established concepts like groupthink and social identity theory. Further, we refer to important current topics in organizational practice and research related to group functioning, like team mental models, diversity in groups, and counterproductive work behavior. Finally, hints at the practical relevance in terms of the implementation of these concepts in organizational contexts are provided (e.g., organizational change, leadership in multinational corporations, and shared leadership).