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Records Management

Records Management

What is Records Management?

Records Management is a professional discipline that systematically manages business records, regardless of format or media, from creation through to disposal.

What is a Record?

A record is information created or received and then maintained as evidence by an organisation in the course of business or to meet legal obligations.

Records are not limited to traditional paper files. They can be:

  • paper - such as letters, memos, display boards and photographic prints.
  • electronic - such as emails, spreadsheets, web pages, digital images and scanned documents.

The Role of Durham University's Information and Data Protection Manager

The Information and Data Protection Manager co-ordinates the following corporate responsibilities:

Requests for replacement degree parchments or verification of attendance/qualifications should be directed to the Student Registry section at