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Records Management

Records Management

Records Management is a professional discipline that systematically manages business records, regardless of format or media, from creation through to disposal.

A record is information created or received and then maintained as evidence by an organisation in the course of business or to meet legal obligations. Records are not limited to traditional paper files. They can be:
  • paper - such as letters, memos, display boards and photographic prints.
  • electronic - such as emails, spreadsheets, web pages, digital images and scanned documents.

The Information Governance Unit coordinates records management at the University. Please use the contact from below to address queries to the Unit.

Please direct requests for replacement degree parchments or verification of attendance/qualifications to the Student Registry section at student.registry@durham.ac.uk