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Durham University

Postgraduate Module Handbook 2021/2022

Archive Module Description

This page is for the academic year 2021-22. The current handbook year is 2022-23
No such Code for pgprog: N1KM07

Department: Management and Marketing

BUSI4Z715: MANAGING KNOWLEDGE

Type Open Level 4 Credits 15 Availability Not available in 2021/22
Tied to N1KM07

Prerequisites

  • None.

Corequisites

  • None.

Excluded Combination of Modules

  • None.

Aims

  • To explore key issues in organizational knowledge management at an advanced level.

Content

  • Overview: Knowledge, Knowledge Management (KM), action fields of KM, KM strategy, KM processes and KM systems
  • KM processes and related KM systems in detail: content management, competence management, community management and orientation management
  • Method-driven introduction of KM processes and KM systems
  • Culture and organizational KM instruments

Learning Outcomes

Subject-specific Knowledge:
  • Upon successful completion of the module, the students will:
  • have an advanced knowledge and understanding of how information systems need to be designed to support integrated knowledge management.
  • have a critical appreciation of the necessary functions of knowledge management systems in order to support strategies and processes.
  • have an advanced understanding of the factors that lead to the effective integration of the various components of a knowledge management system.
  • have a critical appreciation of the necessary preconditions for successful knowledge management.
  • have a critical awareness of the support of knowledge management by information systems.
Subject-specific Skills:
    Key Skills:
    • Written communication; Interpersonal communication; Oral communication; Teamwork; Planning, organising and time management; Problem solving and analysis; Using initiative; Computer literacy.

    Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

    • Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
    • The assessment of the module by written assignment is designed to:
    • test the acquisition and articulation of knowledge and critical understanding;
    • test skills of application and interpretation.

    Teaching Methods and Learning Hours

    Activity Number Frequency Duration Total/Hours
    Full-day sessions combining lectures, group work, case studies, class exercises and discussions. 28
    Preparation and Reading 122
    Total 150

    Summative Assessment

    Component: Individual Written Assignment Component Weighting: 50%
    Element Length / duration Element Weighting Resit Opportunity
    Individual Written Assignment 2,000 words (max) 100%
    Component: Group Presentation Component Weighting: 50%
    Element Length / duration Element Weighting Resit Opportunity
    Group Presentation 30 minutes 100%

    Formative Assessment:

    Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.


    Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University