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Durham University

Postgraduate Module Handbook 2021/2022

Archive Module Description

This page is for the academic year 2021-22. The current handbook year is 2022-23
No such Code for pgprog: N1KM07

Department: Management and Marketing


Type Tied Level 4 Credits 15 Availability Not available in 2021/22
Tied to N1KM07


  • None.


  • None.

Excluded Combination of Modules

  • None.


  • This module addresses the business challenges of realising the benefits from an investment in Information Systems (IS). The aim is to equip students with an in-depth understanding at an advanced level of the principles and practices required to lead an IS-enabled business transformation and change programme and ensure the potential benefits are realised for their organisation.


  • Introduction to Benefits Management.
  • A benefits perspective on the project lifecycle.
  • Developing the Benefits Plan.
  • Stakeholder analysis.
  • Adapting the approach to the context.
  • Business roles in IS / change projects.
  • Benefits review - assessing the outcomes.

Learning Outcomes

Subject-specific Knowledge:
  • By the end of this module, students should:
  • Have a critical appreciation of the value of a benefit-driven framework for the management of an IS-enabled business change programme;
  • Have a critical appreciation of major success/failure factors for IS initiatives.
Subject-specific Skills:
  • By the end of this module, students should:
  • be able to use a range of specialised practices for ensuring strategic alignment of an IS-enabled business change programme;
  • be able to use a range of specialised practices for planning and initiating an IS-enabled business change programme;
Key Skills:
  • Adaptability, and critical and reflective abilities in response to unpredictable and problematic situations.
  • Written communication.
  • Planning, organising and time management.
  • Problem solving and analysis.
  • Using initiative.
  • Computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Learning outcomes will be met through a combination of lectures, groupwork, case studies and discussion, supported by guided reading. The written assignment will test students' understanding of relevant concepts and their ability to apply and interpret what they have learned in the context of a specific IS-enabled business change intervention.

Teaching Methods and Learning Hours

Activity Number Frequency Duration Total/Hours
Workshops (a combination of lectures, groupwork, case studies and discussion) 28
Preparation and Reading 122
Total 150

Summative Assessment

Component: Written Assignment Component Weighting: 100%
Element Length / duration Element Weighting Resit Opportunity
Written Assignment 4,000 words maximum 100%

Formative Assessment:

Feedback on contributions to class discussions.

Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University