We use cookies to ensure that we give you the best experience on our website. You can change your cookie settings at any time. Otherwise, we'll assume you're OK to continue.

Durham University

Organisation Development

Managing and leading teams who are working in a different way

Please access a short Stream video showcasing the tools and resources available that can help colleagues at this time.

Leaders and managers are having to manage their teams through a very difficult time with teams working in very different ways.

This page contains tips and resources to help leaders and managers to manage their teams.

Please consider working through the following with your team members (where appropriate, and if you haven’t already done so):

Communicating with your team
Setting and agreeing expecations
Managing the wellbeing of your team
Inducting new members of staff.

Quote from a Head of Department of a large Department

“The main emphasis from me has been around wellbeing and we have made sure that every member of our departmental community (academics, PS staff, phd students, and research staff) is able to talk to someone on a regular basis, to discuss challenges, difficulties, lifehacks that are working for them, and who can bring concerns to the leadership team where necessary. ”

Academic Head of Department

Click on the boxes below for tips and examples of good practice from leaders and managers within the University.


Listed below are some resources from different organisations to help you identify ways to support your team.

General guidance from the Chartered Institute of Personnel and Development (CIPD): Responding to the coronavirus

CIPD fact sheet: Top ten tips for managing remote teams

CIPD article: Six steps to help your team thrive at work

E-learning from 3c: How to Manage Conference Calls and Online Meetings:A FREE short piece of e-learning (less than half an hour) to help everyone who finds themselves managing conference calls and online meetings. A downloadable toolkit is also included.

Gallup Article: ‘Remember the needs of followers during Covid-19’

Harvard Business Review article: 8 Ways to Manage Your Team While Social Distancing

Durham University Guidance

Frequently Asked Questions for line managers.