Daniel Goleman developed a framework of components that define Emotional Intelligence; Self-Awareness, Self-Regulation, Social Skills, Empathy and Motivation. Click on this link to access Durham University eLibrary (Bookboon) where the following eBooks are available to explore the concept further:

Emotional Intelligence for Leaders

Emotional Intelligence Secrets

Emotional Skills for Managers

The Experts Teach: Emotional Intelligence

How to Measure Emotional Intelligence

Emotional Intelligence: Definition and Guide.

The Developing Emotional Intelligence: micro course can be found in the DUO course Job Families Core Skills (January 2020).

Access via DUO

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In the My Organisations and Online Training section

Select Job Families Core Skills (January 2020)

Select Core Skill: Continuous Improvement

Click onto the short course: Developing Emotional Intelligence: micro course