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Durham University

Organisation Development

Coaching Conversations

Sam Patterson is an external coach and training specialist and will deliver a workshop to support managers to develop their coaching skills and confidence to embed a coaching approach when working with their staff and their teams. Coaching is proving uniquely beneficial to organisations as they respond to the changing working world; supporting individuals to adapt, grow and change, enhancing engagement and accountability and harnessing creativity and innovation in uncertain times.

Key outcomes include:

  • Understanding what resilience is and is not;
    • key elements, maintenance strategies, development tools
  • Maintaining resilience through times of change
    • recognising and accessing resilient thoughts and behaviours
  • How to support individuals and teams
  • Creating a strategy to build and strengthen own and team resilience practices


Online workshop offering a blended learning approach incorporating:

  • Presentation
  • Small group discussion and whole group engagement via chat
  • Individual reflection – (including pre-work)
  • Practical application
  • Action planning.

The session will be delivered via Zoom and an invite will be sent out prior to the session.


3 hours to include a short break and time offline to complete reflective exercises.

Which of the Job Family Core Skills are supported by this course?

Which of the Realising Your Potential Approach Behaviours are supported by this session?