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Durham University

Organisation Development

Personal Development Workbooks

The Personal Development Workbooks have been designed for Professional Services Staff to consider the skills and behaviours required to effectively carry out the responsibilitites at each grade within each of the Job Family groups. The workbooks will enable individuals to identify the skills and behavioural attributes required at each grade and give opportunity, through the completion of a training needs analysis, to identify individual strengths and development needs.

There are core responsibilities that are relevant across all roles at the same grade within the four Job Families and specific responsibilities relevant to a particular Job Family. The effective demonstration of these responsibilities will support the University to meet the objectives of the overall Strategy and the People Strategy.

Content of workbooks

To view the Privacy Statement for the Personal Development Workbooks please click here.

Click on your Job Family to see the appropriate workbooks:

Business Process and People Services - (BPPS)

Roles in this family provide a comprehensive service and deliver the efficient administration and governance of the University.

Community, Participation and Engagement Services - (CPES)

Roles in this family provide an excellent stakeholder experience for our diverse and supportive community.

Estates and Information Infrastructure Services - (EIIS)

Roles in this family manage and maintain the integrity of University buildings, estates and information services.

Technical, Research and Training Services - (TRTS)

Roles in this family provide creative and analytical input to facilitate the delivery of world-class teaching, learning and research activities.

Word Versions of Personal Development Workbooks

Click here to download Ms Word versions of the workbooks for Grades 1 - 3 from all Job Families. You can also contact if you need a Word version of a workbook that is not available.