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Communications Office

Image Management System

The University has an extensive range of images available to use through the Image Management System (IMS). This resource was acquired to help departments, colleges, and units across the University access existing University-wide images, as well as providing them with an option to upload and store their own images, creating a central source for all University images.

All members of the University have access to the Image Management System through their CIS username and password.

Our Communications Framework partners also have access to the Image Management System. Should you require permission for an external user to use the Image Bank or need any help with using the facility, please contact the Marketing Team (ex 46316).

Model Release and Agreement

Please ensure that before uploading images of students, staff, members of the public, or children, to the Image Management System that you have obtained their permission and agreement to use the imagery either verbally or written (we recommend obtaining written permission). You will be prompted to confirm whether this has been obtained at the point of upload. By confirming this you accept responsibility.

The Marketing Team have an agreement form available for departments and colleges to use, please get in touch to obtain this.

Contact us

You can get in touch with the team via email. Please send your messages to marketing.team@
durham.ac.uk
 and a member of the team will be more than happy to help.

Experiencing technical difficulties?

Should you experience any problems logging on or experience any technical issues whilst using the Image Management System, please submit a call to the IT Helpdesk who will investigate the problem. Email itservicedesk@durham.ac.uk or call ex 41515.

Need help?

Take a look at our IMS user guide for guidance on using the system.