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Durham University

University Library

Supplying to other libraries

SERVICE DISRUPTION: In line with many other UK libraries we are currently only supplying articles and chapters from e-journals and e-books which can be handled by staff working from home. We will not be scanning physical items, or lending books for the moment. Pdfs will be supplied via email.

Books currently on loan will not be recalled and may be renewed beyond the usual 30 week loan period.

We hope to resume our normal services once the coronavirus situation permits.

While we will not supply materials directly to individuals, Durham University is happy to lend books and supply copies to other libraries in response to requests made through inter-library loan (ILL) or document delivery.

How to make a request

Please send your request to us via email to or post (see address in the green box on the right). Requests from UK libraries should include:

  • clear details of the item you want to borrow or have copied
  • a request number and your British Library Billing Account number
  • a clear delivery address.

International requests can be paid for using a British Library Billing Account, IFLA vouchers or an invoice.

Materials that we lend

  • We will lend standard loan books which are not in great demand from our own users (with exeptions listed below).
  • We will not lend periodicals, audio-visual materials, short loan, reference or microfilm/microfiche materials.
  • Pre 1850 material is not available for loan and requests for material over 100 years old will be considered on an item by item basis.
  • Special collection, college and departmental library materials are not available for loan.
  • Theses: All our theses are available electronically and we will not lend any theses via ILL. PhD theses are likely to be available for immediate download via British Library's EThOS service. Direct links to our PhD, MA and MSc theses are available through Discover (our library catalogue) or via our digital repository Durham e-Theses.


We will provide scans (book chapters, journal articles or conference papers) within copyright guidelines (1 chapter or 10% of an item) and do so on the understanding that requests will only be made for non-commercial research or private study. We reserve the right to refuse to supply if we believe that commercial use will take place. Copies will be delivered electronically where possible. Smaller articles will be sent as a pdf attached to your original request. Larger articles will be sent via our "Zend-to" software and there will be a link which will remain active for 14 days only, but can be re-sent within 30 days if required.

Journal articles, book chapters and conference papers written by Durham University Researchers may be freely available via our institutional repository Durham Research Online.

Conditions of loan

  • The initial loan is 10 weeks.
  • Up to two renewals (of a further10 weeks each) may be made on application to the library.
  • All material is recallable and must be returned immediately if it is required by one of our own members.
  • Some items may be loaned on a confined basis: they can only be used within your library and should be locked away in a secure place when not in use.
  • We may ask for rare or valuable material to be returned using recorded delivery post (or it's equivalent) as this provides better security.

Overdue or Lost items

  • The borrowing library is responsible for any loss or damage to materials loaned to them.
  • Fines are not charged to other libraries for items returned late, although prompt return is appreciated.
  • Automated courtesy and overdue notices are sent out for loans.
  • If an item is lost please let us know and we will charge the cost to replace the item and a handling fee. Replacement copies of the same edition (or newer) will also be accepted.
  • We reserve the right to refuse loans to libraries where there is a significant problem with non-return of items.

Contact Document Delivery Service

Durham University Library
Stockton Road
United Kingdom

Tel:0191 334 2946

Please Note

Information on this page relates to the 2019-20 academic year