Document Delivery Service Renewals and Enquiries
Use this form to request:
- the renewal of an item borrowed through the Document Delivery Service
- the cancellation of a Document Delivery Service request
- or to enquire about the progress of a current request. (Please allow a week before chasing requests.)
Renewals are made at the discretion of the lending library and are not automatic. Check the bookmark that came with your DDS loan to see whether the item is renewable.
If you ask us to cancel a Document Delivery Service request then we will contact our supplier. Sometimes requests can be cancelled immediately, but other times they could take a while to cancel. There are situations when a request cannot be cancelled, for example if the book has already been posted to the library.
If you notice that you have made a duplicate request then let the us know as soon as possible so that you do not receive two copies (which could infringe copyright restrictions).
Contact Document Delivery Service
Durham University Library
Tel:0191 334 2946