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Durham University

University Library

DDS Renewals and Enquiries

DDS RENEWALS OVER THE VACATION.
If you are leaving Durham for the holidays, don't forget that you can renew your DDS books by emailing document.delivery@durham.ac.uk , or using the online "DDS renewals and enquiries form".

If you want, you can ask for renewals in advance and DDS staff will apply to renew your book near the due date. We will email you when we have the new return date. (If the renewal is not possible you will need to post the book back to Durham.)

Most renewals are free of charge, but renewals of British Library books cost £5.00. Check the bookmark in your DDS book to see if this charge would apply to your loan.

Use this form to request:

  • the renewal of an item borrowed through the Document Delivery Service
  • the cancellation of a Document Delivery Service request
  • or to enquire about the progress of a current request. (Please allow a week before chasing requests.)

Renewals

Renewals are made at the discretion of the lending library and are not automatic. There is sometimes a charge for a renewal: check the bookmark that came with your DDS loan to see whether the item is renewable and if there will be a charge. Check here to see if your department pays for renewals.

Cancellations

If you ask to cancel a DDS request we will endeavour to do so. Sometimes requests can be cancelled immediately, other times they could take a while and there are instances when a request cannot be cancelled, for example if the book has already been posted to the library.

If you notice that you have made a duplicate request then let the us know as soon as possible because you may have to pay for both requests.

Use this form to contact Document Delivery about renewals, cancellations, and other enquiries.
Fields marked with an asterisk * must be completed.
Type of enquiry



Your details
14 digits beginning 20104...
Requested item details
For renewal requests only
Details of your enquiry

Contact Document Delivery Service

DDS
Durham University Library
Stockton Road
DURHAM
DH1 3LY
United Kingdom
Email:
document.delivery@
durham.ac.uk

Tel:0191 334 2946