DDS Renewals and Enquiries
Use this form to request:
- the renewal of an item borrowed through the Document Delivery Service
- the cancellation of a Document Delivery Service request
- or to enquire about the progress of a current request. (Please allow a week before chasing requests.)
Renewals are made at the discretion of the lending library and are not automatic. There is sometimes a charge for a renewal: check the bookmark that came with your DDS loan to see whether the item is renewable and if there will be a charge. Check here to see if your department pays for renewals.
If you ask to cancel a DDS request we will endeavour to do so. Sometimes requests can be cancelled immediately, other times they could take a while and there are instances when a request cannot be cancelled, for example if the book has already been posted to the library.
If you notice that you have made a duplicate request then let the us know as soon as possible because you may have to pay for both requests.
Contact Document Delivery Service
Durham University Library
Tel:0191 334 2946