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University Library

Document Delivery Service Charges

DDS PRICES FROM 1ST JANUARY. Following a review of Document Delivery Services, prices for heavy users of DDS will increase from 1st January 2014. The standard loan and photocopy price of £3.50 per item will apply for the first 50 requests satisfied in a year (calculated from 1st July). After 50 requests the price will increase to £10.00 per loan or photocopy for people requesting 50-100 items per year. Above 100 satisfied requests the charge will be £20.00 per item. These changes will not affect the majority of library users, however if you are planning a systematic review then it will be worth factoring in the extra cost of Document Delivery Service requests when making funding applications.

A small fee is charged for each request. The majority of departments pay some or all of the charge for DDS requests for staff and / or postgraduates. Click here to see if your department pays for your requests. If you are not included in the scheme the fee is added to your library record when the item is supplied and can be paid for with DDS vouchers (if available from your department), online payment or cash.

Items listed in Durham University Catalogue as 'missing' will be obtained free of charge, please make a note in the 'Reference found in' field of the request form to say 'Missing from stock'.

Type of request

Price

0-50 requests

Price

50 - 100 requests 

Price

100+ requests 

Standard loan* or copy (including electronic copies)

£3.50

 £10.00

 £20.00

UK Thesis (subsidised EThOS scan)

£12.50

 £20.00

 Full cost

N American Thesis loan (if avail in UK)

£3.50

 £10.00

 £20.00

International loan*

£12.50

 £20.00

 Full cost

International retention copy

£12.50

 £20.00

 Full cost

Postage charge in UK (retention copies only)

50p

 50p

 50p

British Library renewal*

£3.50

 £3.50

 £3.50

* per volume

Postage Charges

The Library makes a charge for the postage of retention articles to external addresses. 

Most library members have an internal address to which post can be delivered. For those who do not have regular access to an internal address, but can access the library easily, we have the option to keep the photocopy at the library you specify and send you an email collection notice. If you live away from Durham or Stockton (or do not have easy access to the Library or an internal address) then we can post retention photocopies to your external address. We make a charge of 50p towards post and packaging to a UK address.

Postage charges apply to retention photocopies only. The Library will not post books borrowed via DDS to library users.

Renewal Charges

Many books can be renewed free of charge, however renewals for books borrowed from the British Library cost £3.50 per volume. We can renew books as long as they are not required by other users or are very overdue. If you are uncertain whether a book is renewable, or whether there will be a charge for renewal, ask library staff for advice.