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Durham University

University Library

Document Delivery Service

Expand your access to information with the Document Delivery Service. If you cannot find the item you want in our library, in local libraries or freely available on the internet then why not order it through the Document Delivery Service? We can get hold of:

The service is:

  • Simple to use. Just fill in an online form (or follow the ConneXions link in databases) and we will email you when the item arrives.
  • Fast. Most items arrive in around a week. (76% arrive within 7 days and 23% arrive within 2 days, but more unusual requests can take longer to source). A good rule of thumb is to allow a 7-10 days before chasing a request.
  • Inexpensive compared to buying the book or travelling to read it (most departments will pay for requests made by their staff and research students, however if the book costs less than £5.00 to buy then we will decline your request and ask you to buy your own copy). Click here to see a list of our current prices and which departments pay for requests.
  • Convenient. Articles can be delivered direct to your email.
  • Broad in scope. We can borrow books and obtain copies from university, public and (some) specialist libraries within the UK and abroad.

Most books are loaned to the library for about 5 weeks and if you are not finished with it after that time then most books can be renewed, use the online renewals form or the link to "contact the Document Delivery team" from your library record.

Further Advice

Use our online DDS enquiries form to enquire about your current requests, apply for renewals or cancel requests. If you want some other information, or are not a member of Durham University, then please contact the Document Delivery Service via email to or give us a telephone call on 0191 334 2946 and will be happy to answer your questions.


Contact Document Delivery Service

Durham University Library
Stockton Road
United Kingdom

Tel:0191 334 2946

Please Note

Information on this page relates to the 2019-20 academic year