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Durham University

University Library

Reference Management Tools

There are many tools available to you as a researcher to assist you in managing your references as you search the literature. Reference Management Software, or Bibliographic Management Software, aims to provide a simpler means for researchers and authors to:

  • Collect and Store your references in a desktop or online account.
  • Organise your references to match your publications or thesis.
  • Attach notes and full text documents to your references for easy retrieval.
  • Semi-automate the inclusion of in-text citations, footnotes and endnotes in your work.
  • Create a bibliography or reference list at the touch of a button, from one of thousands of possible referencing styles, and to switch between referencing styles instantly without needing to re-format or re-type your references manually.
  • De-duplicate references where you have searched across multiple databases and search engines, which can be incredibly useful for systematic reviews as well as general research practice.

The University provides support and access through the university network to desktop versions of both Endnote and Zotero, and we have highlighted below these tools and some other commonly used tools available to you.

Endnote logo

Endnote (desktop)

The University pays for a licence to provide access to a desktop version of Endnote through your desktop computer (For access to a web-based version of Endnote, see Endnote Web). As a student or member of academic staff, you can also purchase a personal licence to install Endnote to your own computer at a discounted price.

You can find support for Endnote as below:

The University also provides bookable training workshops (Introductory and Advanced) on using Endnote, as well as drop-in sessions to help with any problems you encounter. These can be booked via the University Training Booking system.

For additional technical support please contact Durham's IT helpdesk.

Endnote Web

Durham students and staff have access to a simplified version of Endnote accessible online via our Web of Science subscription. It provides much of the same functionality as the desktop version of Endnote, and can be synced with your desktop library to allow you to use both, giving you access to your reference library wherever you are.

To access Endnote Web, login to Web of Science using your CIS username and password. A link to Endnote Web is visible at the top of the Web of Science interface, and you will be prompted to create a personal account if you have not done so already.

We have a quick guide to exportig references from the Library Catalogue and Library Discover into your Endnote Online library available below.

Additional online guides and tutorials can be accessed from within Endnote Web.

The University provides a short introduction to using Endnote Web in conjunction with many library resources and Google Scholar through our Finding and Managing Information workshop, bookable from the Training Booking System.



Zotero is freely available and user-friendly.

A desktop version of Zotero is available to access via all NPCS machines on campus (see the CIS support pages for Zotero).

You can also download a free version for use on Windows, Mac and Linux operating systems.

Mendeley (Elsevier)

Mendeley is a free reference management software platform, and an academic social network, provided by academic publisher Elsevier.

Whilst no training or direct support is offered by Durham University, you can download a desktop version of Mendeley for Windows, Mac or Linux, or download an app for iPhone or iPad from the iTunes App Store.

Other Reference Management Software

There are many other options availabel to you as a researcher to assist in managing your reference collection as it grows. Some options are free, and some will require a subscription or purchase of a licence.

OSCOLA referencing style guidance

For those using the OSCOLA referencing style, you may find the links below offer further guidance:

Your Academic Liaison Librarian

James Bisset

Academic Liaison Librarian
Researcher Support

0191 334 1589

Training Overview

Researcher 1-2-1

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