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University Library

Frequently Asked Questions

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+Do I need any special software to use electronic delivery?

Electronic delivery from British Library requires Adobe Reader and a plugin called FileOpen. Try British Library’s test document to see whether you have the software already installed.

NPCS machines on campus have the software already installed. Staff working on MDS machines need download FileOpen [go to the Start menu then click on Start / Programs / CIS Utilities / Applications / FileOpen Initiator ]. FileOpen for other machines can be downloaded direct from FileOpen’s website.

For further information on electronic article delivery from the Document Delivery Service see our electronic delivery page.

Categories: Document delivery

Further Help

If you haven't found what you're looking for in our FAQ's, please send us your comments or questions via our Online Enquiry Form.