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Learning and Teaching Handbook

6.4.3: Disclosure of Marks and Feedback to Students

General information

1. Only Student Registry is authorised to issue official transcripts of examination performance to students.

2. Marks for coursework submitted during the year should be given to students when the work is returned to them with feedback. These marks may be conveyed to students orally or in writing. Only members of staff designated by the head of department/school may disclose these marks to students. When doing so they should explain that the disclosure does not constitute an official statement of performance, and that the marks are provisional until confirmed by the board of examiners.

3. The disclosure of marks for coursework and for examinations applies equally to all other assessed work (dissertations, projects, presentations, etc.) as appropriate. Students should be given a mark on a percentage scale. This applies whether an assignment or an examination constitutes the whole or part of the assessment for a module.

Undergraduate

4. All students will receive a transcript free of charge in the summer following graduation. Transcripts showing marks obtained in a current academic year cannot be provided until after the end of the second full week in July.

5. Statements of confirmed marks obtained in May/June examinations can be issued by departments/schools. These will not be issued by Student Registry.

6a. Following the publication of results in June the student will be able to obtain a statement of marks from the following web address: http://www.dur.ac.uk/student.registry/. This will list marks at module and assessment level, including those for both coursework and examinations.

6b. Following the publication of results after the resit examination period in September, marks will not be available online. Students who require their marks should contact their department/school.

Taught postgraduate

7. All students will receive a transcript free of charge following graduation.

8. Where Boards of Examiners meetings are held to confirm results for modules prior to the completion of a programme, the academic department can provide students with a printed copy of their marks after the marks have been processed by Student Registry. This copy will list marks at module level, including those for both coursework and examinations.

9. Where practicable, marks for examinations should be conveyed to students in person. This applies whether the mark is given orally or in writing as it enables advice to be given to the student if required.