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Durham University

Learning and Teaching Handbook

5.4: Policy statement on the involvement of students in quality management

1. The University has in place a range of policies and processes to support it in effectively assuring and enhancing the quality of its educational provision. Durham recognises the significant contribution that our students can make to these processes, by allowing their views and their experience to be considered alongside those of other groups involved in the approval, monitoring and review of educational provision.

2. In order to ensure that it obtains the full value of this contribution, the University is committed to the direct involvement of its students in its quality management processes. In order to meet this commitment:

Students will be consulted by academic departments/schools when they develop new programmes and modules.

External examiner reports for taught programmes will be shared with students through SSCCs.

Students will be directly involved in the annual review of taught programmes.

Students will be directly involved in the annual review of research degree programmes.

Periodic reviews of academic departments/schools and colleges will involve students, both as members of review teams and through meetings between review teams and students from the department/school/college under review.

3. The details of how this student involvement is to be achieved is specified in the relevant policy and procedural documents published in the Learning and Teaching Handbook